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Koons Ford of Annapolis
Annapolis, MD
1,528 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,528 reviews
March 23, 2023
I had no problem with Koons Ford, but my rating of Ford Motor Co is very poor Motor Co is very poor More
by TEAMWILSON2019
Verified CustomerEmployees Worked With
Other Employees :
Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
March 23, 2023
The service dept was excellent and was on time with my repairs My service man was just great repairs My service man was just great More
by JOHNSOG22
March 21, 2023
Great customer service! Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership More
by ACMECRAB
March 21, 2023
I brought my truck to this dealership for recalls that were suggested via mail correspondence. The dealership performed the suggested recall, and now my check engine light is on. I have taken my truck bac were suggested via mail correspondence. The dealership performed the suggested recall, and now my check engine light is on. I have taken my truck back to the dealership three times to diagnose the issue with no resolution. My truck was running perfectly fine before I brought it into this dealership. I will not recommend or take my truck back to this facility!!!! More
by Westmo81
Employees Worked With
March 21, 2023
Service is generally great but initially missed the screw in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To th in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To their credit they found a nail in the same tire and thought they were done. I showed them the screw in the tire again and it was quickly taken care of. More
by jryskewich
March 21, 2023
Quality service provided by quality people at quality prices in a quality location and setting. prices in a quality location and setting. More
by HAASY977
Employees Worked With
Other Employees :
Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
March 21, 2023
Mike help with a difficult problem we worked through together to keep the cost down .I have worked with Mike and your diesel group for years will not go any were else. together to keep the cost down .I have worked with Mike and your diesel group for years will not go any were else. More
by djpsail
Employees Worked With
March 21, 2023
I've have used many different dealerships over my 30+ years of driving and Annapolis Ford has always provided me with the best experience. years of driving and Annapolis Ford has always provided me with the best experience. More
by dueyslawn
Employees Worked With
March 21, 2023
I have been driving from DC to Koon's Ford Annapolis for years due to the wonderful service they provide. Always met with a smile and professional courtesy. Paula is amazing! years due to the wonderful service they provide. Always met with a smile and professional courtesy. Paula is amazing! More
by sokeefe007
Employees Worked With
Paula Veruhis
March 20, 2023
The best service department for our cars. Have used Mike Treas for years, he keeps you updated, price & quality are great. this is why we buy Fords Have used Mike Treas for years, he keeps you updated, price & quality are great. this is why we buy Fords More
by PETE36
