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Koons Ford of Annapolis
Annapolis, MD
1,073 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,073 reviews
March 23, 2023
we have a fleet of 28 ford vehicles, primarily because the service dept. doe such a good job, with quality, price and mostly cycle time . we need aour vehicle on the road and be reliable the service dept. doe such a good job, with quality, price and mostly cycle time . we need aour vehicle on the road and be reliable More
by PETE36
Verified Customer
Helpful March 23, 2023
I loved my service advisor concern and knowledge towards getting the work done to my car. It felt good knowing my advisor and tech cared. I thank you Lincoln for hiring them. getting the work done to my car. It felt good knowing my advisor and tech cared. I thank you Lincoln for hiring them. More
by popemotorsports
Employees Worked With
March 23, 2023
I had no problem with Koons Ford, but my rating of Ford Motor Co is very poor Motor Co is very poor More
by TEAMWILSON2019
Employees Worked With
Other Employees :
Andrew Schneider, Mike Kegley, Bruce Pringle, Zachary Hall
March 23, 2023
Not always the most timely but always friendly and helpful. I would recomend to my friends helpful. I would recomend to my friends More
by RIDGEWAYJ2008
March 23, 2023
The service dept was excellent and was on time with my repairs My service man was just great repairs My service man was just great More
by JOHNSOG22
March 23, 2023
Great customer service mike treas doess great Jobwith his clients Koons ford needs to keep there clients Koons ford needs to keep there More
by RAYMONDRC
March 23, 2023
They got me in when it was an emergency. I appreciate their willingness to help I appreciate their willingness to help More
by ROBYN_CARPENTER
Employees Worked With
March 21, 2023
I've have used many different dealerships over my 30+ years of driving and Annapolis Ford has always provided me with the best experience. years of driving and Annapolis Ford has always provided me with the best experience. More
by dueyslawn
Employees Worked With
March 21, 2023
Quality service provided by quality people at quality prices in a quality location and setting. prices in a quality location and setting. More
by HAASY977
Employees Worked With
Other Employees :
Andrew Schneider, Mike Kegley, Bruce Pringle, Zachary Hall
March 21, 2023
I brought my truck to this dealership for recalls that were suggested via mail correspondence. The dealership performed the suggested recall, and now my check engine light is on. I have taken my truck bac were suggested via mail correspondence. The dealership performed the suggested recall, and now my check engine light is on. I have taken my truck back to the dealership three times to diagnose the issue with no resolution. My truck was running perfectly fine before I brought it into this dealership. I will not recommend or take my truck back to this facility!!!! More
by Westmo81
Employees Worked With
