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Germain Mazda West
Columbus, OH
100 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 100 reviews
July 06, 2025
The best car experience in years, highly recommend the store and the entire staff! Great place store and the entire staff! Great place More
by CARSON.CASTLEMAN
Verified Customer
July 06, 2025
Clean, knowledgable salespeople. Variety of available stock with multiple trim packages and color options. Never felt pressured into rushing into making a decision. Great sales ex Variety of available stock with multiple trim packages and color options. Never felt pressured into rushing into making a decision. Great sales experience. More
by STEFCARTER1991
July 06, 2025
Pleasant staff, and they get you in and out in a timely manner. Would recommend manner. Would recommend More
by sdamm327
July 06, 2025
Wonderful and extremely friendly. We actually shopped two Mazda dealers, but went back to them because we enjoyed them so much. They were able to do the deal and their communication w We actually shopped two Mazda dealers, but went back to them because we enjoyed them so much. They were able to do the deal and their communication was great without any pressure. More
by BHIGGY68
July 05, 2025
Efficient and friendly My experience was efficient and Ron was very kind. The drop off process was smooth and my car was completed and ready for pick up at the previously estimated time Ron was very kind. The drop off process was smooth and my car was completed and ready for pick up at the previously estimated time More
by Kdavies0819
July 05, 2025
Outstanding Service. Never have I had service like this for my car always 1000% forom Ron. And staff Never have I had service like this for my car always 1000% forom Ron. And staff More
by FXDRAGO
July 03, 2025
Very friendly and understanding. Easy to work with. One of the best car buying experiences I have ever had! Easy to work with. One of the best car buying experiences I have ever had! More
by LILANEFOX
July 01, 2025
Relatively seamless process. Would have liked more ability to complete the entire process online but good overall Would have liked more ability to complete the entire process online but good overall More
by STEVENSEEBERG
Employees Worked With
July 01, 2025
John Bechtel is one of the most knowledgeable and professional car salespeople I have dealt with in my 73 years. He started out by asking what we are looking for(features) and was knowledgeable about professional car salespeople I have dealt with in my 73 years. He started out by asking what we are looking for(features) and was knowledgeable about what Mazda product best met those needs. More
by MICHAELGVANCE
July 01, 2025
Easy to schedule appointments. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. More
by SCLEVENGE
