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Germain Mazda West
Columbus, OH
163 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 163 reviews
July 09, 2025
Absolutely loved the sales reps and their service. Not only were they great to work with before and during the process, but they were also fabulous after I bought the car. They follow up and service w Not only were they great to work with before and during the process, but they were also fabulous after I bought the car. They follow up and service was amazing. More
by BHIGGY68
Verified Customer
July 09, 2025
John was extremely helpful and knowledgeable when helping me lease a new car. He listened to my needs and helped me lower the costs. me lease a new car. He listened to my needs and helped me lower the costs. More
by BETSY.P.LEAL
July 08, 2025
Always a pleasure servicing with Germain Mazda West. They make it easy and comfortable! It's always a pleasure servicing my Mazda with Germain Mazda West. They make it easy and comfortable! I recommend They make it easy and comfortable! It's always a pleasure servicing my Mazda with Germain Mazda West. They make it easy and comfortable! I recommend them to all my Mazda friends. More
by kkanicki
July 06, 2025
Wonderful and extremely friendly. We actually shopped two Mazda dealers, but went back to them because we enjoyed them so much. They were able to do the deal and their communication w We actually shopped two Mazda dealers, but went back to them because we enjoyed them so much. They were able to do the deal and their communication was great without any pressure. More
by BHIGGY68
July 06, 2025
Pleasant staff, and they get you in and out in a timely manner. Would recommend manner. Would recommend More
by sdamm327
July 06, 2025
Clean, knowledgable salespeople. Variety of available stock with multiple trim packages and color options. Never felt pressured into rushing into making a decision. Great sales ex Variety of available stock with multiple trim packages and color options. Never felt pressured into rushing into making a decision. Great sales experience. More
by STEFCARTER1991
July 06, 2025
The best car experience in years, highly recommend the store and the entire staff! Great place store and the entire staff! Great place More
by CARSON.CASTLEMAN
July 05, 2025
Efficient and friendly My experience was efficient and Ron was very kind. The drop off process was smooth and my car was completed and ready for pick up at the previously estimated time Ron was very kind. The drop off process was smooth and my car was completed and ready for pick up at the previously estimated time More
by Kdavies0819
July 05, 2025
Outstanding Service. Never have I had service like this for my car always 1000% forom Ron. And staff Never have I had service like this for my car always 1000% forom Ron. And staff More
by FXDRAGO
July 03, 2025
Very friendly and understanding. Easy to work with. One of the best car buying experiences I have ever had! Easy to work with. One of the best car buying experiences I have ever had! More
by LILANEFOX
