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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
925 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area
Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more.
Professional, Courteous Automotive Assistance
Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers.
Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started
Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 925 reviews
August 01, 2025
Showed high interest in servicing my needs. Personal touch from ownership to sales staff! Bought a car after only a couple days of being with them. A+ Personal touch from ownership to sales staff! Bought a car after only a couple days of being with them. A+ More
by JOHN.EBBING
Verified Customer
August 01, 2025
advisor was courteous and efficient and the service was great. also he correction incorrect information in the Chrysler system. great. also he correction incorrect information in the Chrysler system. More
by dmscac
Employees Worked With
August 01, 2025
I leased a 2025 Jeep Wrangler from Serra dealership in Feb and in June received engine hot temp notification on display. Took Jeep in asap. Jeep needs new engine. It's been 45 days and still don't have my Feb and in June received engine hot temp notification on display. Took Jeep in asap. Jeep needs new engine. It's been 45 days and still don't have my Jeep back. Dealership will not lease me a different Jeep Wrangler... WTH??? I have to deal with this and wait for my Jeep to be repaired. Dealership provided me a loaner and while driving I got a chip/crack in window. Now I have to pay for windshield replacement in loaner. I have been chasing service techs, Stellantis customer care case manager and finance manager at Serra for answers. Does this make sense? I will NEVER do business with Serra or Stellantis again. And what is sad, Stellantis or dealership could care less about losing a customer. "A happy customer tells a friend; an unhappy customer tells the world." More
by H
Employees Worked With
N/A, Sherry Hart
July 29, 2025
George and the staff were very accommodating and helpful through the car buying process it felt like more than just another sale to him through the car buying process it felt like more than just another sale to him More
by l1dadepp
Employees Worked With
July 29, 2025
I am beyond grateful for the service I received from George Essa. I was unsure of what I wanted but had very specific expectations. George went above and beyond for me finding me a truck that was beyond George Essa. I was unsure of what I wanted but had very specific expectations. George went above and beyond for me finding me a truck that was beyond what I even thought was possible for me to drive considering the level of luxury it had. I’ve never had a process go so smooth when leasing and I can confidently say George is the BEST at making it happen. I always have and always will be a forever customer of his. Also a thanks to all of Serra Lake Orion for the professionalism and customer service being 10/10 More
by ALYSSAKURY
Employees Worked With
July 29, 2025
I appreciated all that they did to try and meet my intended purchase price. Everyone was helpful and seemed happy to be working there. The actual surroundings need to be upgraded. I felt the showroo intended purchase price. Everyone was helpful and seemed happy to be working there. The actual surroundings need to be upgraded. I felt the showroom had seen its best days quite some time ago. More
by DBOKSHAN
July 29, 2025
Bassam was a pleasure to work with as usual. I hope to work with him again in the future. I hope to work with him again in the future. More
by WUSABI1329
Employees Worked With
