Herb Chambers Ford of Braintree

Derek in the trucking repair center is very professional and the service on my RV is very good. I bring it in twice a year for service before I go on my long trips and the service on my RV is very good. I bring it in twice a year for service before I go on my long trips More

I went in to look at a vehicle on there website. The vehicle I was looking for was not there it was a another location 45 minutes away. The told me no worries they would go get the vehicle and bri The vehicle I was looking for was not there it was a another location 45 minutes away. The told me no worries they would go get the vehicle and bring it to my house the next day. I live about 30 minutes from the dealership. They drove through Boston traffic to bring the vehicle to me on a Monday afternoon at 4:00 pm. This vehicle did not have all the option that I was looking for but they added everything I needed and wanted to it to make it right fir me. they went above and beyond to make sure I was happy with the purchase I was making. The entire team was very welcoming. They even mad sure that my 7 year nephew was happy and gave him things to play with and color while waiting to sign the paperwork. The sales man Bobby even made several paper air planes with him. I have purchased many vehicles and have been to several dealerships and I have to say the Braintree Ford location is the most welcoming and friendly dealerships I have been to. The deal I got o. my purchase and my trade was excellent. The financing team was also great she took her time to go over all the paperwork and all the options available and made sure we understood everything we where getting. I would definitely recommend them and would buy from them again. More

No pressure. Polite and professional. Straightforward and easy to deal with service department. Work is performed on time and to a good standard. Polite and professional. Straightforward and easy to deal with service department. Work is performed on time and to a good standard. More

Cindy as always was very helpful, knowledgeable and courteous. Exceptional service from her and the team courteous. Exceptional service from her and the team More

Called 4 times over 1-1/2 hours with no call back from Jack. Very poor customer service. Jack. Very poor customer service. More

They were really great and made the car buying process so easy. The only complaint I would have is that they don't have the title to the car I bought so I don't have it yet. easy. The only complaint I would have is that they don't have the title to the car I bought so I don't have it yet. More

Chris Baron was our salesman and I can't say enough about him. He was knowledgeable and very personable. The entire team was the best. Thank you we love our new (used) vehicle. I highly recommend them. him. He was knowledgeable and very personable. The entire team was the best. Thank you we love our new (used) vehicle. I highly recommend them. More

Excellent service Clean waiting room, friendly knowledgeable staff, easy scheduling Definitely recommend this service department knowledgeable staff, easy scheduling Definitely recommend this service department More

Cindy was so helpful in getter service on my roof shade. She even helped in getting the repair cost reduced. Very friendly staff. Feels like family. She even helped in getting the repair cost reduced. Very friendly staff. Feels like family. More

Very welcoming, straightforward and patient. Great customer service from everyone there. High satisfaction with end results. Great customer service from everyone there. High satisfaction with end results. More