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Serra Volkswagen
Birmingham, AL
1,408 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,408 reviews
August 29, 2025
Always a great experience with Joe and the rest of the staff. Just wished they had more offer on services staff. Just wished they had more offer on services More
by chirptarbaby
Verified CustomerEmployees Worked With
August 28, 2025
The staff was friendly, knowledgeable, and kept me updated every step of the way. They explained everything clearly and never tried to push unnecessary services — just honest recommendations that made updated every step of the way. They explained everything clearly and never tried to push unnecessary services — just honest recommendations that made me feel confident my vehicle was in good hands. More
by lynettewhite7390
Employees Worked With
August 27, 2025
Great Customer Service. We are very satisfied with service. Always satisfied . We will recommend your service to our family. We are very satisfied with service. Always satisfied . We will recommend your service to our family. More
by stephens446
August 27, 2025
An excellent dealer, very good service for my first time. I hope the next ones are just like the first. The staff was very good and very friendly. I loved the work. Thanks for the service I hope the next ones are just like the first. The staff was very good and very friendly. I loved the work. Thanks for the service More
by abraham.alvacas2016
Employees Worked With
August 26, 2025
Great service. Staff was professional and friendly. Tool time to explain findings and how to correct. Staff was professional and friendly. Tool time to explain findings and how to correct. More
by pamejord
Employees Worked With
August 21, 2025
I had a great and wonderful experience with serra they were very nice and detailed about the issue I was having with my car. were very nice and detailed about the issue I was having with my car. More
by lakeithadunham
August 21, 2025
Angel was great. Had an answer to every question I had along the way! Everyone was polite and helpful Had an answer to every question I had along the way! Everyone was polite and helpful More
by sipeslee
Employees Worked With
August 16, 2025
I was satisfied with my visit, the service was very well and I was attended very quickly. and I was attended very quickly. More
by meritabravo1234
August 14, 2025
They were nice, but we left there with more problems than we came in with. we came in with. More
by lcwilson0131
Employees Worked With
