Germain Toyota of Columbus

Been going here for years and this past visit was great. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. More

The only reason I didnt give a 5 as I dont really care for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before any for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before anyone came. More

I'm only giving Germain Toyota 3 stars instead of 5 because there was an issue that originally made me feel uneasy, but since posting Germain Toyota reached out to correct the issue. Thank you Asher P because there was an issue that originally made me feel uneasy, but since posting Germain Toyota reached out to correct the issue. Thank you Asher Puri for taking my grievance seriously and resolving it quickly, fairly, and to my satifaction. Honestly, had I realized Asher was the business manager, my issue probably would've been resolved a lot quicker. Sunny is a great salesman. Even after my purchase, he's helped answer questions and researched a few things for me. Lincoln and Brian were great to work with as well. We all could have avoided the issue had we done our due diligence, but mistakes happen and Germain takes their mistakes seriously. Thank you to the sales and finance team for selling me my vehicle and resolving the issue quickly. More

We have been Germain Toyota customers since 1986, and have purchased and leased 26 vehicles. Our son has purchased 5, and our daughter has purchased 4. We were introduced to Jared in 2025. He was a grea have purchased and leased 26 vehicles. Our son has purchased 5, and our daughter has purchased 4. We were introduced to Jared in 2025. He was a great help to my daughter who traded in her 2019 Corolla Hatchback S and purchased a new Corolla Cross. Alanna and her husband Cain, were very pleased with the attention to detail and the best deal presented to them after shopping at two other Toyota dealers. My wife and I dealt with Jared for the first time after he located a 2025 Corolla Cross XLE-AWD in Soul Red! Jared enthusiastically noted that it was manufactured in Huntsville, Alabama, and he explained the various options that were included while we went for a test drive. When we were satisfied with the price, Finance Manager A.J. Castin met with us to complete the deal. We couldn’t be more pleased with Jared’s and A.J.’s attitude and attention to details by satisfying us! More

Don was of great help guiding me during my recent purchase. He was trustworthy, patient, and not pushing to make a fast sell. I felt he was really interested in helping me find the perfect match for purchase. He was trustworthy, patient, and not pushing to make a fast sell. I felt he was really interested in helping me find the perfect match for my interests and preferences. More

Our experience at Germain Toyota was great. Brendan Barrett, who we worked with, kept everything efficient and enjoyable. This was one of the most enjoyable experiences that we’ve had at a car Brendan Barrett, who we worked with, kept everything efficient and enjoyable. This was one of the most enjoyable experiences that we’ve had at a car dealership as long as I can remember. More

I felt as if they cared about my satisfaction and strive to provide thr best service for me. to provide thr best service for me. More

Mahogany Nolen was so very helpful. She went beyond to make sure everything was right. She cares about people.l She went beyond to make sure everything was right. She cares about people.l More

My service representative, Carina Lozano, initially described the service process then kept me continually informed during the two hour process. described the service process then kept me continually informed during the two hour process. More

I like this location every one is nice. The service was good and the coupons I used were excellent. It helped me save lots of money on the oil change. I hope I get more coupons so I can sa The service was good and the coupons I used were excellent. It helped me save lots of money on the oil change. I hope I get more coupons so I can save money on other services at this location. More