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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,915 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,915 reviews

October 31, 2025

Service was timely and working with Kim keys is always a pleasure. She keeps me informed and updated and is always friendly and cheerful. More

by CarissaChao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Keyes
Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Carissa! We’re thrilled to hear about your positive experience. Kim truly embodies our commitment to exceptional service, and we appreciate your recognition of her efforts. Looking forward to seeing you again soon!

October 31, 2025

Great service manager was clear about the issues and talked through the pros and cons of completing each item. Held to the quotes provided. More

by bd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review, bd! We're thrilled to hear that our service manager provided clear communication and thorough explanations. It's important to us that our customers feel informed and valued. We appreciate your feedback and look forward to serving you again!

October 30, 2025

I paid over $200 for a diagnostic test to be told my battery cables were loose. The man checking in folks at the front test said to check my oil because it sounded like an oil problem… the very next wee More

by scwhigham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We apologize for any inconvenience you experienced with your diagnostic test. Your experience is important to us, and we appreciate you bringing this to our attention. We’re committed to improving our service and ensuring our customers receive thorough assessments. Sincerely, David Keller, Service Manager, service@palmerdcj.com

October 29, 2025

Palmer service tax did a great job preparing my 2021 Ram Limited which had a electrical issue. I also found a leaky oil gasket pan and fixed it under warranty. I dealt with Kim as my service advisor and Dav More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
Oct 30, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Jim! We’re thrilled to hear about your positive experience with our service team. Kim and Dave appreciate your kind words and are always here to help. Enjoy your Ram Limited, and we look forward to serving you again!

October 29, 2025

They got me into service and got my problem fixed all in the same day! More

by BARRONLEONARDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and efficient service experience. Our team strives to provide top-notch care, and your feedback means a lot to us. We look forward to serving you again in the future!

October 27, 2025

Very responsive either via phone, text or email. Willing to make you feel very comfortable More

by JTOMBLINSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We're glad to hear you had a positive experience with our responsive communication and friendly service. Your comfort is a top priority for us. We appreciate your support and look forward to assisting you again!

October 26, 2025

One of the best dealership experiences I’ve had. I went to multiple dodge dealerships who all tried to give me the run around but Palmer was helpful and transparent More

by JERHUNSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
Oct 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear you had such a positive experience with us. Our team strives to provide transparency and support, and it's great to know we succeeded. We appreciate your feedback and look forward to serving you again!

October 24, 2025

Always great service by a very knowledgable and friendly staff even during all the construction going on. More

by PMM1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our team, even amidst the construction. We appreciate your support and look forward to serving you again!

October 24, 2025

The truck was ready and fueled but I would have liked the guys to go over some of the dually stuff with me before I left. The head unit needs an update that could have done that at the dealership. There are More

by SSGKIERNAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can't remember.
Oct 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We're thrilled to hear you had a positive experience overall. We appreciate your suggestions regarding the vehicle overview and the head unit update. Your insights help us improve, and we’ll ensure our team addresses these details for future customers.

October 23, 2025

Excellent customer service by both Tony and Sarah! Palmer Dodge has been taking care of my Jeeps and RAM trucks for nearly 15 years now. No matter where or what I buy, this is my shop. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Ron! We’re thrilled to hear that Tony and Sarah provided you with excellent service. It’s great to know that you trust us with your Jeeps and Ram trucks for so many years. We appreciate your loyalty and look forward to serving you for many more!

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