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Hendrick BMW Northlake

Charlotte, NC

4.9
1,830 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,830 reviews

October 30, 2025

Fantastic experience with Cole! From the test drive to delivery, everything was seamless. He really knows his stuff and treats his clients right. More

by lacey
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Oct 31, 2025 -

Hendrick BMW Northlake responded

Hello Lacey, thank you; we appreciate your feedback!

October 29, 2025

JR was very professional service advisor. My service was quick. All of my questions were answered. Clean environment. More

by LaShawnda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Oct 30, 2025 -

Hendrick BMW Northlake responded

Hello Lashawnda B, thank you; we appreciate your feedback!

October 29, 2025

Another great experience at Hendrick BWM Northlake! My Service Advisor, Jef Dey was phenomenal, as usual, as well as the Service Technician who keep me informed of the service being conducted. The new More

by Ray
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jef Dey, Service Advisor, Stefanie Lisa
Oct 30, 2025 -

Hendrick BMW Northlake responded

We can't wait to see you again, have a great day.

October 28, 2025

Excellent service! We were traveling from Canada to Florida and had an incident on the highway with our X5. This was on a Sunday, so we had to wait in a hotel for the d More

by coreyracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Oct 29, 2025 -

Hendrick BMW Northlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 28, 2025

10 stars all around! From my initial ask my client advisor, Cole, was on top of it! He narrowed down 3 options for me based on what I was looking for, let me see both. Ul More

by callowaym
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Oct 29, 2025 -

Hendrick BMW Northlake responded

Callowaym, we're glad to hear you enjoyed your visit.

October 24, 2025

Best BMW service I've received in 30 years of owning BMWs in multiple cities and states. More

by Steven.Fricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Oct 27, 2025 -

Hendrick BMW Northlake responded

Hello Steven.fricker, thank you; we appreciate your feedback!

October 24, 2025

This is our third purchase from BMW Northlake in the last 2 years. Cole and the team always provide a great experience and offer transparent pricing. More

by DR.Jed
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Oct 27, 2025 -

Hendrick BMW Northlake responded

Dr.jed, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 23, 2025

My salesman Cole was amazing! He was very patient and transparent with me during my search for a vehicle. I will be a customer of his for life! More

by popsoniydo
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Oct 27, 2025 -

Hendrick BMW Northlake responded

Popsoniydo, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

October 23, 2025

Amanda did a fabulous job as always. She is a fantastic service advisor. The service was efficient. More

by miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Oct 25, 2025 -

Hendrick BMW Northlake responded

Hello Miranda, thank you; we appreciate your feedback!

October 21, 2025

Hendrick BMW is conveniently located north of Charlotte. The dealership is always very clean . The service department is precision tuned and very efficient. My experience was very positive. More

by timbien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limburg 5 stars
Oct 24, 2025 -

Hendrick BMW Northlake responded

Hello Timbien, thank you; we appreciate your feedback!