Back

Hendrick BMW Northlake

Charlotte, NC

5.0
1,375 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

Directions

By Type

Showing 1,375 reviews

May 10, 2024

Lee was great! He was not too pushy. He was very knowledgeable and super friendly! More

by Shannon.legette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
May 09, 2024

Jeffery Limthong was great and the service was impeccable when I came in for a recall. The service was quick and easy and they met every one of my needs. More

by Cbeam2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Limthong
May 10, 2024 -

Hendrick BMW Northlake responded

Cbeam2017, we are very happy we could provide you with a positive experience!

May 08, 2024

Have been a customer for 10+ years, and have always had excellent service. Jeff Day has always been pleasant, helpful and attentive to service our vehicles. More

by lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Stefanie Lisa
May 09, 2024 -

Hendrick BMW Northlake responded

Lou, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 08, 2024

Jeff Day is always helpful. I can get in for service and out in a reasonable time. PJ is also helpful. More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 09, 2024 -

Hendrick BMW Northlake responded

Shelley, thank you for sharing your positive experience!

May 07, 2024

Northlake BMW always delivers. Jeff Day is great to work with and communication is always good. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
May 09, 2024 -

Hendrick BMW Northlake responded

Bill, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 07, 2024

Andrew was helpful and kept me informed throughout the service process. Great experience as always! More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 09, 2024 -

Hendrick BMW Northlake responded

Jonathan, we are very happy we could provide you with a positive experience!

May 07, 2024

Jeff Limthong has always gone above and beyond for every service appointment I’ve needed. The communication throughout the process is incredible and he always has you and your vehicle’s best interest in mi More

by cdown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong
May 09, 2024 -

Hendrick BMW Northlake responded

Cdown, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

May 06, 2024

Login Washington was a great help and very knowledgeable about the whole process. Mr. Washington assured me that he could take of me and he delivered! I recommend 10/10. More

by Cuisinebycurbeam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
May 07, 2024 -

Hendrick BMW Northlake responded

Cuisinebycurbeam, we are very happy we could provide you with a positive experience!

May 04, 2024

We have been a customer of BMW Northlake for 4 years. Everyone we have met and dealt with has been exceptional. We just worked with Jeff Day this week and he did not disappoint. We appreciate the prof More

by sjmulwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
May 05, 2024 -

Hendrick BMW Northlake responded

Sjmulwee, thank you for sharing your positive experience!

May 01, 2024

We are coming to the end of our lease with Hendrick BMW. Every interaction has exceeded our expectations. Andrew Johnson, our service advisor, completed our final service today to our complete satisfaction More

by Mdschiavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Hicklin, Client Advisor, Gary Kane, Portfolio/Exchange Advisor
May 02, 2024 -

Hendrick BMW Northlake responded

Mdschiavo, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

1
...