Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,168 reviews
It could be great if they give the customers feedback or updates on their vehicle service. Also, answer their phones... we tried several times updates on their vehicle service. Also, answer their phones... we tried several times More
Everything went smoothly. Stephanie arranged for transportation, saving me and my wife time and money. All in all a very pleasant experience. My HAT'S off to the people at Sou Stephanie arranged for transportation, saving me and my wife time and money. All in all a very pleasant experience. My HAT'S off to the people at Southern Ford's service department. More
As always I feel like a VIP when I visit your service center. Stephanie is always on top of what I need to get done and makes sensible recommendations to maximize my time. center. Stephanie is always on top of what I need to get done and makes sensible recommendations to maximize my time. More
The team always greets me with a smile and takes great care of me and my vehicles. I have trusted this team for over 15 years and even with an ownership change they have never let me down. care of me and my vehicles. I have trusted this team for over 15 years and even with an ownership change they have never let me down. More
Service was good I had no issues as of yet just waiting to see if the service fixed the problem to see if the service fixed the problem More
Purchase experience and service have been first rate. Robert kept me informed of progress and findings throughout the day. Robert kept me informed of progress and findings throughout the day. More
I left several messages for Stephanie after I picked up my. The 'System Charging get service' battery light has been on since I picked up my car. No return call. And it's been three days. my. The 'System Charging get service' battery light has been on since I picked up my car. No return call. And it's been three days. More
Very Positive. She was also Very Nice and Very Caring. She was also Very Helpful. She was also Very Nice and Very Caring. She was also Very Helpful. More
Good service. Ms Spangler very helpful. Look forward to my regular 5000 mile checkup soon. Ms Spangler very helpful. Look forward to my regular 5000 mile checkup soon. More
I take all my vehicles for service at Southern. Stephanie is very professional, knowledgeable, and courteous. She makes my experience easy. Stephanie is very professional, knowledgeable, and courteous. She makes my experience easy. More










