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Southern Ford
Newport News, VA
3,168 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,168 reviews
November 03, 2025
It could be great if they give the customers feedback or updates on their vehicle service. Also, answer their phones... we tried several times updates on their vehicle service. Also, answer their phones... we tried several times More
by tagubafamily
Verified CustomerEmployees Worked With
KEVIN PHILLIPS, Kevin Phillips
November 01, 2025
Everything went smoothly. Stephanie arranged for transportation, saving me and my wife time and money. All in all a very pleasant experience. My HAT'S off to the people at Sou Stephanie arranged for transportation, saving me and my wife time and money. All in all a very pleasant experience. My HAT'S off to the people at Southern Ford's service department. More
by kanemr
November 01, 2025
As always I feel like a VIP when I visit your service center. Stephanie is always on top of what I need to get done and makes sensible recommendations to maximize my time. center. Stephanie is always on top of what I need to get done and makes sensible recommendations to maximize my time. More
by E1TOCDR
November 01, 2025
The team always greets me with a smile and takes great care of me and my vehicles. I have trusted this team for over 15 years and even with an ownership change they have never let me down. care of me and my vehicles. I have trusted this team for over 15 years and even with an ownership change they have never let me down. More
by kmcguffee
Employees Worked With
KEVIN PHILLIPS, Kevin Phillips
November 01, 2025
Service was good I had no issues as of yet just waiting to see if the service fixed the problem to see if the service fixed the problem More
by MONILILBITBRAXTON
Employees Worked With
October 31, 2025
Purchase experience and service have been first rate. Robert kept me informed of progress and findings throughout the day. Robert kept me informed of progress and findings throughout the day. More
by Healeyman65
Employees Worked With
October 31, 2025
I left several messages for Stephanie after I picked up my. The 'System Charging get service' battery light has been on since I picked up my car. No return call. And it's been three days. my. The 'System Charging get service' battery light has been on since I picked up my car. No return call. And it's been three days. More
by Michael_a_g2
October 31, 2025
Very Positive. She was also Very Nice and Very Caring. She was also Very Helpful. She was also Very Nice and Very Caring. She was also Very Helpful. More
by jcommander232
October 30, 2025
Good service. Ms Spangler very helpful. Look forward to my regular 5000 mile checkup soon. Ms Spangler very helpful. Look forward to my regular 5000 mile checkup soon. More
by richardwahlert
October 30, 2025
I take all my vehicles for service at Southern. Stephanie is very professional, knowledgeable, and courteous. She makes my experience easy. Stephanie is very professional, knowledgeable, and courteous. She makes my experience easy. More
by LOKARBRO1
