Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

M'Lady Nissan

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.9
1,497 Reviews
Contact Dealership
View Awards

5656 Northwest Highway

Crystal Lake, IL

60014

Directions

By Type

Showing 1,497 reviews

December 22, 2025

Excellent job for Hugo, good seller, explains good, overall I had a good experience with Hugo. I would recommend people to go to Nissan. More

by joserivera013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2025 -

M'Lady Nissan responded

Dear Jose, Thank you for the kind words and for sharing your positive experience with Hugo at M'Lady Nissan! We're glad to hear that he did an excellent job, clearly explained everything, and made the process a great one for you. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Thanks again for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 16, 2025

M’Lady was a pleasant experience from the moment I walked in. I was greeted almost immediately by the owner who was more than willing to help me. I was then directed to Shane who was amazing!!!! Highly recom More

by zydell2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mir and Randy
Report | Print
Dec 18, 2025 -

M'Lady Nissan responded

Dear zydell2005, Thank you for your kind words and for sharing your experience at M’Lady Nissan! We’re so glad to hear that from the moment you walked in, you felt welcomed—especially by Mir and then Shane, who made your visit amazing. We’re proud to have a team that genuinely cares about our customers and works hard to make the process smooth and enjoyable. Your high recommendation means a great deal to us. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

December 13, 2025

Muy buen servicio el personal muy amable y atento muy agradecida con el trato que ofrecen a cada cliente la paciencia que ofrecen muchas gracias More

by lupeh4870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

M'Lady Nissan responded

Estimada Lupe, ¡Muchísimas gracias por su amable reseña! Nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. Valoramos profundamente su reconocimiento al buen trato, la amabilidad, y la paciencia que ofrecemos a cada cliente. Gracias por confiar en M'Lady Nissan. Si necesita algo más, no dude en comunicarse con nosotros. ¡Esperamos verla de nuevo muy pronto! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

December 13, 2025

Hugo Duran was very helpful in finding what I need for a very affoedable price. Would 100% recommend. More

by hernandezlucia15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

M'Lady Nissan responded

Dear Lucia, Thank you for the kind review! We’re so glad to hear that Hugo Duran was helpful in finding exactly what you needed at an affordable price. Your 100% recommendation means a lot to us! If there’s anything more we can assist with, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 07, 2025

Very professional and friendly. They made the buying experience quick and painless. Would recommend this dealership to anyone. More

by Leroy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Strohmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Sproch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

M'Lady Nissan responded

Thank you, Leroy, for the kind words and recommendation! We're so glad to hear that Brett, Drew, and Sebastian made your car buying experience quick, painless, and professional. We truly appreciate your trust in our team and hope you enjoy your new Nissan! If you need anything in the future, we’re always here to help. Thanks for choosing M'Lady Nissan! – Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 06, 2025

Purchased my 4th vehicle from Eddie Colville! Got a new Nissan Sentra 2025. I’ve been coming to Eddie for almost 10 years now and wouldn’t recommend anyone else. More

by conormahoney22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

M'Lady Nissan responded

Huge thank you to conormahoney22 for your continued trust and loyalty! Congrats on your new 2025 Nissan Sentra — your 4th vehicle with Eddie Colville! Nearly a decade of working together says it all. We are pleased to be your go-to dealership, and we are much grateful for your high recommendation. If you ever need anything, our team's here for you, always, including Eddie and Stephen. Thanks again for choosing M'Lady Nissan! – Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 05, 2025

I recently purchased a 2025 Nissan Kicks from Nissan M'Lady's, and the entire experience was quick and smooth. My salesperson, Hugo, was the best—he was incredibly patient with all my questions and was More

by Ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

M'Lady Nissan responded

Big thanks to Ana for the great review, and congratulations on the new 2025 Nissan Kicks! We're thrilled to hear that Hugo was able to provide a smooth and pressure-free experience while taking his time answering all your questions with patience and care. That's exactly the kind of service we strive for! Your high recommendation means a lot to us. Thank you for choosing Hugo and the team at M'Lady Nissan! – Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 02, 2025

This was my fifth car that I bought at this dealership and I would buy from them over and over. They make it so painless and it doesn’t stop after you buy the car. The service department is second to none More

by bummy0862
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

M'Lady Nissan responded

Dear Peter, Thank you so much for your incredible loyalty and for choosing M'Lady Nissan for the fifth time! We're honored to have earned your trust again and again. It's wonderful to hear that your experience was painless and that our commitment continues beyond the sale—your praise for our service department means the world to us. We're grateful for your recommendation and look forward to helping you again when it’s time for number six! Thank you for being part of the M'Lady family. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 28, 2025

Eddie Colville This was the simplest & easiest time buying a car. My husband had surgery on his foot & couldn’t walk without a walker. The guys wheeled him around in a roller chair & made the whole pro More

by Fruamy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2025 -

M'Lady Nissan responded

Dear Fruamy, Thank you for sharing your experience at M'Lady Nissan! We're so glad to hear that Eddie Colville and Ryan Hummel made the car-buying process simple and easy, especially under challenging circumstances. It means a lot to us that they were able to accommodate your husband and make everything more comfortable for you both. Your kind words and recommendation are greatly appreciated. If you need anything in the future, we’re here to help. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 25, 2025

Muy buen servicio e comprado varios carros vivo en wheeling y simpre acudo con ellos por qué resuelven mis dudas y me ayudan a escoger lo mejor para mi y mi familia simpre te atienden muy amables More

by Negro281310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2025 -

M'Lady Nissan responded

¡Muchísimas gracias por tu lealtad y por compartir tu experiencia con nosotros! Nos alegra saber que, viviendo en Wheeling, sigues confiando en M’Lady Nissan y en Hugo para ayudarte a elegir lo mejor para ti y tu familia. Es un honor saber que hemos podido resolver tus dudas y ofrecerte un servicio amable cada vez que nos visitas. Siempre estaremos aquí para ayudarte cuando lo necesites. ¡Gracias por ser parte de la familia M’Lady! Con aprecio, Kamil Zlahoda Gerente de Ventas M’Lady Nissan www.mlady.com

1
...
3
4
5
...
150