Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,497 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
Contact Dealership
View Awards

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 2,497 reviews

January 25, 2026

It was quick and efficient for the most part. My salesman was polite and answered my questions. More

by jakealberg
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kodie Cadenhead
Report | Print
Jan 27, 2026 -

Crest Cadillac responded

We are happy to hear that your experience was efficient and smooth. Your feedback about the quick service and having your questions answered thoroughly means a lot to us. We strive to provide helpful and courteous service to every customer, and it sounds like we met that goal during your visit. Thank you for taking the time to share your experience with us.

January 24, 2026

Great experience. Everyone was friendly and knowledgeable! Really enjoyed working with Douglas and we are super happy with the new car. More

by HKEYLON333
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Bazurto
Report | Print
Jan 26, 2026 -

Crest Cadillac responded

We are delighted to hear about your wonderful experience with us! It's fantastic to know that our team provided you with friendly and knowledgeable service throughout your visit. We're thrilled that you enjoyed working with our staff and that you're so happy with your new vehicle. Your positive feedback about the entire experience means a great deal to us at Crest Cadillac. We hope you love every mile in your new car!

January 24, 2026

Joseph was very attentive. Went out of his way to find the perfect car for me. Which he did. He also provided lunch for me while I waited for my car to be detailed. He definit More

by bonnie_twyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Young
Report | Print
Jan 26, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional attention and care throughout your visit. We're thrilled that we could help you find exactly what you were looking for and that the extra touches, like providing lunch during the detailing process, made your experience even more special. Your kind words about having the best car buying experience mean the world to us. Thank you for choosing Crest Cadillac and for taking the time to share your positive feedback.

January 24, 2026

I bought a used car remotely from Kansas City. Communication was always responsive. When I arrived to pick up the car, everyone was friendly and professional. Seamless transaction. I had an issue More

by bearlytiger
Recommend Dealer
Yes
Employees Worked With
Chappy
Report | Print
Jan 26, 2026 -

Crest Cadillac responded

We are pleased to hear about your positive experience with your remote vehicle purchase. Your feedback about our responsive communication and the friendly, professional service you received during pickup truly means a lot to us at Crest Cadillac. We understand that buying a car from a distance requires extra trust, and we're glad we could make the process smooth for you. It's wonderful to know that when you encountered an issue after getting home, our team was able to address it quickly. We appreciate customers like you who take the time to share their experience, and we look forward to serving you again in the future.

January 23, 2026

Easy Fair and Professional! A great experience with professional staff! Crest Cadillac is the best More

by egarahan
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Villatoro
Report | Print
Jan 26, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. Your feedback about our straightforward approach and dedicated staff truly means everything to us. It's fantastic to know that we provided you with the level of service you deserved. We appreciate you taking the time to share your positive experience and look forward to serving you again.

January 23, 2026

They were very accommodating and friendly. Caleb, Andrew and Jordan were informative. Wonderful overall experience. More

by TYCHAMBERS
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
Report | Print
Jan 26, 2026 -

Crest Cadillac responded

We greatly appreciate your wonderful feedback about your experience. It means so much to hear that our team was accommodating and friendly during your visit. We're delighted that our staff members provided you with the informative service you deserved and helped create such a positive experience. Your kind words truly highlight what we strive to achieve every day - combining professional expertise with genuine care for each customer who walks through our doors. Thank you for taking the time to share your experience with us.

January 22, 2026

Easy process Honest and open to working with me Real, humble and down to earth More

by Jaime.avargas10
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
Report | Print
Jan 23, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your positive experience with our team. Your comments about the straightforward process and our genuine approach to working with customers truly mean a lot to us. It's wonderful to know that you found our staff to be authentic and approachable during your visit. We strive to create an atmosphere where every customer feels comfortable and valued, and your feedback confirms we're achieving that goal. Thank you for taking the time to share your thoughts about your experience with us.

January 22, 2026

It is hard to reach anyone and there is no follow through. My expectations were set to a standard but they were not met. More

by euhoward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Arreaga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

Crest Cadillac responded

We strive to be accessible and dependable for our customers, and it’s disappointing to hear this experience did not align with that intention. Our goal is to set clear expectations and remain engaged throughout each interaction. We appreciate you sharing this feedback, as it helps us evaluate how we communicate and support our customers. Please feel free to reach out to Caleb Brosin at CBrosin@vtaig.com to continue the conversation.

January 21, 2026

Douglas delivered . He went above and beyond to cater to our needs. It was a pleasure to meet such a professional. More

by fbosques80
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Bazurto
Report | Print
Jan 22, 2026 -

Crest Cadillac responded

We are thrilled to hear about your outstanding experience with our team. Your kind words about the exceptional service you received truly mean the world to us. We take great pride in going the extra mile to meet our customers' unique requirements, and it sounds like we achieved exactly that during your visit. Having team members who demonstrate such dedication and professionalism is what makes Crest Cadillac special, and we're delighted that this quality service made such a positive impression on you. Your feedback reinforces our commitment to providing each customer with personalized attention and expertise.

January 20, 2026

Dealership was good excelent, near future I will for sure buy again hope Jay still there More

by EDISON1
Recommend Dealer
Yes
Employees Worked With
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dunacusky
Report | Print
Jan 22, 2026 -

Crest Cadillac responded

We are thrilled to hear about your excellent experience with us! Your satisfaction means everything to our team, and we truly appreciate you taking the time to share your positive feedback. It's wonderful to know that you had such a great visit and that our service exceeded your expectations. We're delighted that you're already considering returning to us for your future automotive needs, and we look forward to welcoming you back. Your trust in our dealership is greatly valued, and we'll continue working hard to provide the exceptional service you experienced.

1
...
9
10
11
...
250