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Sport Mazda

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.9
11,765 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,765 reviews

October 22, 2017

Pleasent buying experience Buying a car can be a daunting experience, not here at Sport Mazda. Aida (my sales rep) was patient and pleasant, not pushy like most. After test dr More

by tobitara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aida Cabrera
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Oct 31, 2017 -

Sport Mazda responded

Tobitara, One of the benefits of the significant growth in sales that Sport Mazda has experienced over the last few years, is the new facilities for our customers with so much more room for both new Mazda and quality used inventories. Larger than ever, we will have the car you wanted or one close to it in stock. I am glad that Aida Cabrera, your salesperson, was able to make sure you found a pre-owned Mazda 3 that met your needs, and included a very, very good price. Appreciate you mentioning the lifetime warranty on your Mazda 3 and how helpful our finance team was in finding you a better rate than your credit union. It is a pleasure to have you as our customer and we are so proud to welcome you to the Sport Mazda family. Thank you so much. Jay Mealey, GM/Owner

Helpful
October 21, 2017

Great experience! Pedro and the team was great. They answered all questions immediately. They priced the car amazingly. We had a few quotes from other places in the sam More

by Alex Xu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Blanco
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Oct 23, 2017 -

Sport Mazda responded

Thank you for the review, Alex. You are right, price is the major deciding factor for most car buyers. The Internet has gone a long way to make price transparency more prevalent and we at Sport Mazda are happy to see it. We have always been a leader in that regard and insure our customers always have every questions answered before they ever make that final buying decision. I am sure that Rey and Pedro appreciate your kind review, as I have. I especially appreciate your willingness to send others to my dealership. It is customers like yourself that have made Sport Mazda one of the most TRUSTED dealerships in the nation. Welcome to our family. Jay Mealey, GM/owner

Oct 23, 2017 -

Alex Xu responded

Hi Jay, I just recently purchased this car. I financed a portion of it but I want to cancel some of the things because the amount financed is way above what I initially thought and didn't take a look right after I signed on Saturday. I spoke to Pedro already and they said to come back in and get it taken care of. There won't be any issues if I want to remove some things to make my total amount financed lower right? Best, Alex Xu

Oct 23, 2017 -

Sport Mazda responded

Alex, I assure you that your satisfaction is paramount. The Finance team will be happy to make sure that your issues get their full attention. Pedro, was right, just let him know when you will be in and he can make sure you get the assistance you need. Thank you for the quick response. Jay Mealey, GM/Owner

Helpful
October 21, 2017

Juan Urdaneta was outstanding I have purchased many vehicles over the last 35 years and this dealership and salesman we at the top. No pressure and a great deal. More

by RobZoomZoom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Urdaneta
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Oct 23, 2017 -

Sport Mazda responded

Rob, I will certainly take your word for it. 35 years is still good for credibility where I come from and if you think my team is at the top, who am I to argue. It is our pleasure to have you as a customer and a member of our Sport Mazda family. Mazda just keeps getting better and I know you will really love owning and driving this one. Juan Urdaneta, your salesperson will be happy to know you enjoyed your experience with us. I hope that we have many more opportunities to serve you for years to come. Thank you. Jay Mealey, GM/Owner

Helpful
October 21, 2017

Easy to deal with and keep their word Willie and Jason were a pleasure through the process. They addressed all our concerns and keep their word when it was time to sign. Thanks!! More

by FELIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Santiago, Edwin Acevedo, Willie Ortega
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Oct 23, 2017 -

Sport Mazda responded

Our customers TRUST is what we aspire to at every single visit. Guys like Jason, Edwin and Willie have been doing this for Sport Mazda for so long that it is just natural to them all. They know what you expect and then do everything they can to make sure you receive it. Every time I see one of these photos with happy customers and their new cars, it is because a great group of guys and gals made sure that you received the care you deserved. You are so welcome to the Sport Mazda family and we wish you years of safe and happy motoring. Jay Mealey, GM/owner

Helpful
October 21, 2017

Great customer service This is my first experience with Mazda, I cannot say enough nice things. From the finance Andy, manager Juan , and the sales people Marilyn and Mich More

by Mcprepetit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Marilyn Santos
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Oct 23, 2017 -

Sport Mazda responded

I want to welcome your family to our family. Now that you have found Mazda and Sport Mazda, we will do everything to make sure you are happy with the choice you made. Your photo looks like you made a great choice and I am grateful that you came to us for your new car. Grandparents never take safety for granted and I believe you will find that the Mazda you chose will give you years of safe and happy driving. Thank you for your kind recommendations of our staff. They will be happy to know that you are happy with your buying decision and the part they played in it. Welcome again to the Sport Mazda family. Jay Mealey, GM/Owner

Helpful
October 20, 2017

Friendly and Professional I bought a Miata here, and im happy with all the history and info of this car that Fred told me. I did few research about the car but thanks to Fred t More

by LuisR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Trinidad
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Nov 07, 2017 -

Sport Mazda responded

Luis, Thank you for coming to Sport Mazda for your new Miata. This car has so much wonderful history and is the World"s number one selling sports car in its class of all time. I am sure you found a lot of great information on the Internet and grateful that Frederick Trinidad, your salesperson, was able to provide additional info that made your buying decision easier. I am so glad that you Trust us enough to recommend Sport Mazda to others. So happy to welcome you to the Sport Mazda family and wish you years of fun driving. Jay Mealey, GM/Owner

Helpful
October 20, 2017

My first new MAZDA yeah.....! I'm totally amazed with the services, the professionalism and cozzynes of the dealer. And I want to let Mike's boss that you have a hack bit employe More

by Harolins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Busted
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Oct 31, 2017 -

Sport Mazda responded

Harolins, It was our pleasure to have you as our customer and I know that Mike Busted, your salesperson, will be happy to hear that you had an enjoyable experience at our dealership. The kind comments about Mike are always appreciated and gives the staff a daily reminder of just how important friendliness and great service is to our customers. It is what you should expect from us and certainly what you deserve. Welcome to the Sport Mazda family and thank you for your kind review. Proud you are our customer. Jay Mealey, GM/Owner

Helpful
October 19, 2017

Outstanding salesman Brandon Moya went above and beyond to help me purchase the perfect vehicle. He’s profilism and attitude was remarkable. I highly recommended purchasin More

by Alexandrimarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Moya
Report | Print
Nov 07, 2017 -

Sport Mazda responded

Thank you so much for your review of the experience you had with Brando Moya at my dealership. I am certainly happy that he impressed you with the effort he provided toward making your buying experience both enjoyable and successful. I know that you will enjoy your new Mazda and wish you years of safe and fun driving. It is always a pleasure to hear from a satisfied customer and to know that your experience warranted a recommendation for your salesperson. I know he will appreciate that very much. I thank you for being our customer and am proud to have you as a member of our Sport Mazda family. Jay Mealey, GM/Owner

Helpful
October 19, 2017

Ellie at Sport Mazda Service is Excellent I have had two routine services done for my 2017 Mazda-3, which I purchased at this dealership. Ellie took care of the service both times, she is exc More

by Cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Aida Cabrera
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Nov 07, 2017 -

Sport Mazda responded

Barbara and Lauren, Just wanted you to know that we also feel Blessed to have you as our customers. Ellie is a warm and friendly person who just wants to make sure that her customers enjoy their visit and that she does everything she can to make sure you and your car leave happy. Honest and friendly are good words to describe her. I am so happy you are enjoying the new facilities we have for our service customers and am please to say it because of loyal customers like yourselves that have made it possible. So glad to have you as a member of our Sport Mazda family. Wish you many years of safe and happy driving. Jay Mealey, GM/Owner

Helpful 1
October 19, 2017

Excellent Service! My husband and I have bought many cars - Willie and Rey easily gave us the best car buying experience we’ve ever had! Thanks for such a smooth and pai More

by Cara Antico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Ortega
Report | Print
Nov 07, 2017 -

Sport Mazda responded

Cara, We certainly believe that we provide the best car buying experience but it is always nice to hear a customer say that. About 8 years ago I thought that it was just about time that customers had a dealer that put them first. We changed our entire process and slowly but surely put in processes that make sure each and every customer receives the best experience they should expect and the one they deserve. Who knew it was as easy as listening to our customers and then doing everything we could to get them what THEY WANT. We are proud to welcome you as another new member of our Sport Mazda family and wish you years of safe and happy motoring. Jay Mealey, GM/Owner

Helpful
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