Joe Machens Capital City Ford

Excellent Customer Service! I can't even begin to describe how much of a God send that Flex was! I was quite indecisive with the whole process in finding what I was needing, but I can't even begin to describe how much of a God send that Flex was! I was quite indecisive with the whole process in finding what I was needing, but he was always patient with me. I have never bought from a dealership and have never had a car payment, so I was basically clueless, but he answered my questions and was so helpful throughout the entire process. He was willing to go the extra mile every time I took step into the dealership so I was able to walk away with what I was wanting and needing. I asked questions and he gave me honest answers, even if the answer wasn't what I had wanted to hear. He listens attentively to what you are looking for and he gives solid recommendations that are suitable for you. He clearly is knowledgeable and passionate in what he does and you can see that as he is helping you. Machens is so lucky to have Flex because he sure is one of the most down to earth, authentic guys you will ever come across! I highly recommend paying him a visit if you're looking to purchase a vehicle because he will not disappoint! More

Car Purchase = Pleasant Experience Diane Palm made our car purchase a pleasant experience at Joe Machens Ford in Jefferson City, MO. We called ahead and she made sure she not only had Diane Palm made our car purchase a pleasant experience at Joe Machens Ford in Jefferson City, MO. We called ahead and she made sure she not only had the car we called about, but also had a couple options ready for us to look at. She made sure we had the best directions to the business, was there to greet us, offer refreshments, and get to know us. She even made sure the little dog we had with us was comfortable. Diane worked with us and management to get to an agreeable contract. She was very pleasant through out and answered questions even after we got home. We were happy with the service we received from Diane, the staff, and management. Donna Norman, John Harvey More

my new ride Diane was very informative and patient. the dealership has snacks and drinks, comfortable lounge area.. They were quick and complete, in all areas.. Diane was very informative and patient. the dealership has snacks and drinks, comfortable lounge area.. They were quick and complete, in all areas.. Diane had cars ready for us to look at with our needs in mind. very efficient. More

My Honda CR-V Eric Swegle helped me get exactly what I wanted. I love my new car. Everyone there was very helpful. The atmosphere thee was very welcoming Eric Swegle helped me get exactly what I wanted. I love my new car. Everyone there was very helpful. The atmosphere thee was very welcoming More

"Awesome Service" Excellent and friendly service at Joe Machens Ford in Jefferson City, MO and was able to purchase a new 2017 Ford Escape. What a great deal. Thanks fo Excellent and friendly service at Joe Machens Ford in Jefferson City, MO and was able to purchase a new 2017 Ford Escape. What a great deal. Thanks for making this possible for me. More

Best Salesman & Dealership We just purchased a new 2017 Ford Edge Titanium from Joe Machens Ford in Jefferson City, Missouri. Awesome transaction, awesome salesman and awesome We just purchased a new 2017 Ford Edge Titanium from Joe Machens Ford in Jefferson City, Missouri. Awesome transaction, awesome salesman and awesome director of finance! Awesome experience, No regrets! More

Third time buyers! We can be assured they will find what we want. Last time they had to get the Lincoln Navigator we bought from their dealership in Columbia. It was w We can be assured they will find what we want. Last time they had to get the Lincoln Navigator we bought from their dealership in Columbia. It was worth the wait. More

Great expierence Excellent customer service, and a pleasure to deal with. Very nice, courteous, and respectful. Went out of his way to ensure I was getting the best va Excellent customer service, and a pleasure to deal with. Very nice, courteous, and respectful. Went out of his way to ensure I was getting the best value and took the time to explain in detail what i was getting. More

Best car purchase experience! Best car deader I have had and the car has great quality with great price. The sales person, Brad Bartlett is very friendly and professional! I will d Best car deader I have had and the car has great quality with great price. The sales person, Brad Bartlett is very friendly and professional! I will definitely refer him to my friends and do business with this dealer again! Thank you! More

Brad Bartlett Brad actually made negotiating for a new car an enjoyable experience. To his credit this was the first time in over thirty years that I've been able t Brad actually made negotiating for a new car an enjoyable experience. To his credit this was the first time in over thirty years that I've been able to strike a deal in Jeff. City. More