Heritage Chrysler Dodge Jeep Ram Owings Mills

Repeat customer Tonight was my third consecutive purchase of a car from Heritage Of Owings Mills over a number of years. I’m a repeat customer because each time I’ve Tonight was my third consecutive purchase of a car from Heritage Of Owings Mills over a number of years. I’m a repeat customer because each time I’ve felt relaxed and welcome without any high pressure sales techniques. They have repeatedly gone to the trouble of bringing cars, which I expressed an interest in, from other locations for me to view and test drive, saving excursions out to BelAir or Ellicott City. Thank you to everyone involved over the years, especially to my sales rep tonight, Gerry Parsons, who made this unexpected and unplanned purchase far easier than anyone would expect! More

Determined and HONEST! Gerry picked my wife and I up to come to the dealership to get me into a scatpack charger. Unfortunately after all of his hard work it did not work ou Gerry picked my wife and I up to come to the dealership to get me into a scatpack charger. Unfortunately after all of his hard work it did not work out. Gerry told me before he took us home that he would get me in a top of the line scat pack very soon and to keep faith in him. I took him for his word and 1 month later, my 2018 Charger Scat Pack 392 Superbee was delivered to my house! I couldn't be more pleased with his service, his professionalism and most importantly his attitude, good natured spirit and HONESTY. I never one time felt uncomfortable or felt like he was forcing a sale on me in the least bit. The english language doesn't have words to describe how happy and pleased I am to have met Gerry and work with him to obtain my dream car after my previous car was totalled by a drunk driver. I'll forever be grateful to Gerry and if we purchase another new car he's definitely our guy from here on! More

Great service from Gerard Gerard was awesome getting most of the leg work done prior to my arrival and getting me out the door with my new vehicle. I would reccomend heritage Gerard was awesome getting most of the leg work done prior to my arrival and getting me out the door with my new vehicle. I would reccomend heritage to anyone looking for a vehicle. More

Awesome Customer Service! I had awesome customer service while buying my new car at Heritage. John Ferraiuolo was extremely helpful and even treated us to lunch while waiting! I had awesome customer service while buying my new car at Heritage. John Ferraiuolo was extremely helpful and even treated us to lunch while waiting! More

Excellent Customer Service It's nice to enter a dealership and not feel pressured to make a purchase. John was great! I knew what I wanted and he delivered! I highly recommend J It's nice to enter a dealership and not feel pressured to make a purchase. John was great! I knew what I wanted and he delivered! I highly recommend John because he's attentive, excellent customer service and he delivers! Overall, excellent team from the beginning of the sale to the very end. More

Great customer care! John made this experience easy and wonderful. He took the time to get to know me as well as my needs for a car. Amazing! John made this experience easy and wonderful. He took the time to get to know me as well as my needs for a car. Amazing! More

Excellent service and top notch care My husband and I had never been to this dealership before, but we will never go anywhere else for another vehicle! John took excellent care of us befo My husband and I had never been to this dealership before, but we will never go anywhere else for another vehicle! John took excellent care of us before we ever even arrived- calling us along our way from Delaware to make sure we had the right address. His interaction with us was truly top notch! We had been to several dealerships in search for the best deal and we are so happy that our search ended in Owings Mills. We felt that our wants and needs were considered and given the highest priority throughout the deal. We want to thank John, and all those who helped, for helping us drive home in our beautiful Jeep <3 More

RAM FROM MD TO NY My Ram from Heritage was our second truck from your dealership. Our first was a 2011 and now a 2017. Both 1500's. This second truck was a unique exper My Ram from Heritage was our second truck from your dealership. Our first was a 2011 and now a 2017. Both 1500's. This second truck was a unique experience. I picked out the truck via the web, and since we were unable to travel to Md., the truck was delivered to us. John, our sales rep, did everything to make our experience an extremely pleasant one. He answered all questions and made the transaction a truly professional one. I only regret that I have to service my truck locally, rather than at your dealership. Thanks to John and everyone at Heritage for making the purchase of our new vehicle a wonderful experience. PB More

Great experience The guys here at Heritage really worked hard for me. They made my experience here very easy going. I will definitely recommend this dealership again. The guys here at Heritage really worked hard for me. They made my experience here very easy going. I will definitely recommend this dealership again. More

Great Experience My time and experience here was excellent. Totally recommend buying from here. Gerard is an excellent sales person and helped with all my questions an My time and experience here was excellent. Totally recommend buying from here. Gerard is an excellent sales person and helped with all my questions and concerns. More