Nelson Mazda Cool Springs

First Time Car Buyers Rejoice! When my friend referred me to Nelson Mazda Cool Springs, I was nervous about what the process would be like since it was my first time in the market. When my friend referred me to Nelson Mazda Cool Springs, I was nervous about what the process would be like since it was my first time in the market. Little did I know, Nelson Mazda Cool Springs is NOT a regular dealership! The salespeople here, specifically Andrew Marasco, are fantastic! I never felt pressured, and the team's patience was unparalleled as I took my time deciding exactly which model and features I wanted to drive away with. I came back to the dealership 3 or 4 times to drive different models and ask various questions, and Andrew was incredibly knowledgable and professional. He helped me find the exact car that I wanted (a beautiful 2018 CX-5) and then helped me procure one with the exact features I wanted. When it came time to talk about financing / leasing options, Andrew and Patrick Robertson surpassed my expectations and helped craft a deal that fit in my budget with the exact car I wanted! I could not be happier. The car itself is stunning and feels like driving a sexy computer! I feel so safe and stylish in my new Mazda from Nelson Mazda Cool Springs. More

A Plus Plus Came looking for a car for our daughter. Levi was so helpful. Our buying experience and help getting the car our daughter wanted was flawless. He w Came looking for a car for our daughter. Levi was so helpful. Our buying experience and help getting the car our daughter wanted was flawless. He was always available to answer questions. Start to finish great salesperson. More

Easiest car buying experience I've ever had. First time I've ever bought a car and didn't get a headache. No negotiation but trade-in value and price on new vehicle were both reasonable. First time I've ever bought a car and didn't get a headache. No negotiation but trade-in value and price on new vehicle were both reasonable. More

Excellent customer service The manager is great! I had some communication issues with the sales associate but the manager addressed all of my concerns and resolved all of the is The manager is great! I had some communication issues with the sales associate but the manager addressed all of my concerns and resolved all of the issues. Mr. Custer took the time to contact me multiple times to correct the mistakes of his sales associate. More

Excellent Experience We came to Nelson after doing some research online for a Mercedes and an Audi SUV, and seeing that they had a couple in stock that fit our criteria. L We came to Nelson after doing some research online for a Mercedes and an Audi SUV, and seeing that they had a couple in stock that fit our criteria. Levi made the experience completely enjoyable, and let us take our time determining different makes and models. It felt more like the experience being enjoyable for us was more important than the actual sale. we'll definitely be coming back to Nelson in the future and look forward to working with Levi again. bwhite More

Excellent service. Levi was great to work with. I wound up buying a Miata 10 months after I first visited. He is patient and was never pushy. When it came time to Levi was great to work with. I wound up buying a Miata 10 months after I first visited. He is patient and was never pushy. When it came time to buy a car, the negotiation was short and painless. I My only concern is that the car arrived with minor paint damage and some stractchesThe dealer has offered to fix when the weather ccooperates. I have no reason to doubt that they will make good on the promise. More

Great Experience, Great Staff We were very impressed with Levi, our salesman, and the entire staff at Nelson Mazda. We loved the fact that we were able to do business with a Christ We were very impressed with Levi, our salesman, and the entire staff at Nelson Mazda. We loved the fact that we were able to do business with a Christian based company that values their customers. We would recommend this dealership to anyone! More

Great time from beginning to end It just feels good when going into this car lot. Enjoyed the low pressure we felt from Levi as well. We had a great test drive and were on our way. Th It just feels good when going into this car lot. Enjoyed the low pressure we felt from Levi as well. We had a great test drive and were on our way. They didn't push us into suggesting something different than what our specific need was. Very good on price as well. More

Amazing customer based service approach! Levi and the staff at Nelson Mazda are the best! I can't say enough about the positive experience I had. When I first walked in the atmosphere was dif Levi and the staff at Nelson Mazda are the best! I can't say enough about the positive experience I had. When I first walked in the atmosphere was different from all other dealerships and the sales staff was friendly and accommodating. Their approach was customer-based service and their goal was finding out what best works for me and my family. I really appreciate the time Levi put into getting me in the right vehicle for me. There was no pressure and once we decided on the purchase, the transaction was smooth and efficient. Thanks! More

Shockingly great! Terrell was absolutely great! Unfortunately I had a small hiccup when I arrived, but him and his team did such a great job making it right! The owner Terrell was absolutely great! Unfortunately I had a small hiccup when I arrived, but him and his team did such a great job making it right! The owner (unfortunately the name has escaped me) was involved also and was such a great and down to Earth person. Definitely spreading the glory of God in the best way they can! More