Nelson Mazda Cool Springs

Easy and quick ! Ty was able to help quick and easy he was patient on my part getting insurance I appreciate his patience greatly I will be buying my next car from him Ty was able to help quick and easy he was patient on my part getting insurance I appreciate his patience greatly I will be buying my next car from him ! More

Took great care of us! Nelson Mazda of Cool Springs went above and beyond to help us in the purchase of our new vehicle. Levi was kind and laid back and took the time neede Nelson Mazda of Cool Springs went above and beyond to help us in the purchase of our new vehicle. Levi was kind and laid back and took the time needed to walk us through the process of purchasing a new company truck, which is a little more complicated. We were very impressed! More

We are so pleased with our new 2018 CX5 We have been considering a new Mazda and when we went to the Nelson Mazda in Cool Springs we met Levi. What a kind man and so very knowledgeable abo We have been considering a new Mazda and when we went to the Nelson Mazda in Cool Springs we met Levi. What a kind man and so very knowledgeable about our new car. We were most pleased with our 2018 CX 5---the. best ever as this was our 5th Mazda and another 3 within our family. We vote Levi as the best salesman. Thank you. C Welch. More

Informative, helpful, honest, low pressure!! Was very impressed by the team at Nelson Mazda! Andrew was the perfect salesman. Very easy going, informative and helpful. Felt no pressure through Was very impressed by the team at Nelson Mazda! Andrew was the perfect salesman. Very easy going, informative and helpful. Felt no pressure throughout the experience. Started with Ron, who was just as good. Purchased the car we wanted at a very good price. The sales team created an extra good deal without me even trying to haggle them down. The whole thing was easy, seamless and stress-free. We are 100% satisfied with our experience. Thank you Nelson Mazda team!!! More

Outstanding They could possibly of been showing out due to me telling them how bad another experience was but I think they were genuine with every interaction. It They could possibly of been showing out due to me telling them how bad another experience was but I think they were genuine with every interaction. It was unreal and by far the best dealership experience I have ever had. Manager and other employees came up to introduce themselves for no apparent reason. Found some small issues with the used vehicle and they put in writing the would fix it. Top Notch customer service. More

Great Purchasing Experience at Nelson Cool Springs Great dealership experience at Nelson Cool Springs. I worked with Andrew, Patrick, and Tara recently to find a perfect vehicle fit for me and my fami Great dealership experience at Nelson Cool Springs. I worked with Andrew, Patrick, and Tara recently to find a perfect vehicle fit for me and my family. Throughout the process I was continually surprised by both the professionalism and character each of these associates displayed. Andrew was very cordial and knowledgeable regarding the Nelson process. Patrick worked diligently to fit the ideal vehicle into the budget I provided. I really appreciate the support and professionalism this dealership, and these associates specifically, provided in creating the ideal solution for this purchasing experience. I highly recommend this dealership and will make attempts to support this dealership in the future. Thanks again Nelson team! More

Cooperative sales team I'm a repeat customer of Nelson. My first experience was buying my wife's CX5 last year. We were taking our time and doing a lot of preliminary res I'm a repeat customer of Nelson. My first experience was buying my wife's CX5 last year. We were taking our time and doing a lot of preliminary research several months before we were actually planning on purchasing. I am personally very much a car-guy and tend to have a lot of opinions when test driving them, but I wanted to make sure my wife actually liked her purchase rather than chauffeur me around while I ask about the difference between Mazda's g vectoring and traditional torque vectoring. Levi kept her engaged and feeling like she was a part of the process. As a result, I gave them first shot when going back to get my MX5 a half-year later. Again, I had been on the fence between the Club and Grand Touring, Soft Top and RF and knew I was going to need to spend a day test driving all the variants to see which one I liked. Andrew spent a couple hours with me doing just that and was patient with me as I'd ask to have the different versions pulled side-by-side to get a better comparison. I used to sell cars myself and remember getting annoyed with customers who jerked me around for four hours with no intention of closing that day, so I'm glad Andrew wasn't as temperamental as I was. A week later, I had made my decision on the exact car I wanted and found that another nearby dealership actually had it in stock and was open to negotiation past their internet price. However, because of my past experience and the cooperative nature of the sales staff, I was more willing to pay a slight premium to have them acquire that car and sell it to me and they had it for me the next week. More

Mazda Recall Mazda Dealership in Franklin is the best dealership there is Friendly helpful and most of all courteous I was so impressed that I will recomned Mazda Mazda Dealership in Franklin is the best dealership there is Friendly helpful and most of all courteous I was so impressed that I will recomned Mazda to everyone.I love Nelson Mazda Frankli More

Amazing service! Tyler was amazing!!! I had to drive from Illinois and ended up keeping them a little after hours which I so appreciated. And they were so nice about i Tyler was amazing!!! I had to drive from Illinois and ended up keeping them a little after hours which I so appreciated. And they were so nice about it. Honestly, they were the best experience I've ever had with buying a car! Couldn't recommend them enough! More

Great Experience at Nelson Mazda I recently purchased a new CX 5 from Nelson Mazda and it was a great experience. I considered several other makes of SUV’s from other manufacturers bu I recently purchased a new CX 5 from Nelson Mazda and it was a great experience. I considered several other makes of SUV’s from other manufacturers but ultimately I chose the CX 5. Considering other vehicles highlighted the big difference between Nelson Mazda and the other dealers. The people at Nelson Mazda were very professional, friendly, and knowledgeable. Our sales guy, Andrew Marasco was great to work with. I highly recommend Nelson Mazda. More