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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

January 30, 2018

Customer Review The service at this dealership was exceptional. Tori and Marissa at the front desk were great. John Benner(sales)was very professional, and knowledge More

by Glennrn77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori and Marissa(front desk/reception), Matthew Cygielnik
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and it was an absolute pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2018

Great experience Jose and everyone at Bourne's Auto made the process of buying a new car stress-free. Everyone was personable, upfront, helpful, and I am very happy wi More

by Efoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Hyundai! The "stress free, personable, upfront, and helpful" buying experience is EXACTLY what every customer should expect from our team. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2018

Got a deal with Jose Guy didn't push me into a new car. We looked at the inventory and he guided me to the right car. The independent test drive and the no hastle pricing More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! It was a pleasure assisting you and we are honored to have earned your business. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. An important part of this commitment is unaccompanied test drives, and we are happy you enjoyed that. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2018

Awesome Overall I had a very good experience at Bourne auto dealership. I worked with sales associate Jose Garcia. He was very helpful with everything and fri More

by Taylece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Looking Good! Thank you for your business and for taking the time to review your 5 star experience. Jose appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2018

Amazibg This is the second car I’ve purchased at Bourne’s. These guys are nothing short of great ! They made the process very fast and easy. Best experience I More

by Drussell3507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have you as a loyal customer. The fast and easy process you described is exactly what we expect from our team and what every customer should expect from us. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2018

Good time It was a pleasure to do business at this company trey was a great guy it deal with had some good laughs with him and it was a welcoming place thank y More

by Ganesh1275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Trevon Hubbard
Jan 31, 2018 -

Bourne's Auto Center responded

Looking good Ganesh! We hope you are enjoying your pre-owned Buick Verano. Trey appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 29, 2018

Only place to buy a car! My husband and I will only go to Bourne’s. They have the best inventory, sales representatives and service staff! We have been buying cars from them More

by Brittney9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service , Mike Clark, Scott Santos, Sue Pereira
Jan 31, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are sorry that your previous vehicle was a total loss, but we are happy our Collision, Service, and Sales team were able to help with the process. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 29, 2018

Great Experience! I had a great experience at Bournes Auto. Jose was so helpful. He was very patient and knowledgeable. This seemed to be a very family oriented establi More

by Brieanneduarte
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We certainly feel as though our entire team is one big family and we are proud that you noticed that! We treat our customers the same way and we want to welcome you to our family. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 29, 2018

Great Customer Service, and Seamless Buying Process! I had an awesome experience purchasing a vehicle from Bourne's Auto. I worked with David Pair, who was extremely helpful and friendly throughout the e More

by CamP5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for you and your families' continued business. It is always a pleasure assisting you and providing you with a 5 star experience. David and Dave appreciate your recognition and our entire team appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 27, 2018

Relaxed, friendly and definitly a place to check out! We worked with Shawn and Shawn, who were both easy going, helpful, and made car shopping not stressful at all. There was a wide selection of quality c More

by Ewieners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn , Shawn Weir
Jan 31, 2018 -

Bourne's Auto Center responded

Looking Good! We hope you are enjoying your vehicle and we are thrilled you were able to find the vehicle that best fit your needs. Shawn Weir appreciates your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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