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Bourne's Auto Center

South Easton, MA

4.9
4,752 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,752 reviews

February 22, 2018

Easy, relaxing, pressure free I walked into Bourne’s with the intention of trading my truck in for something reliable and fuel efficient. Mark helped me choose the right car and wa More

by Mat655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2018 -

Bourne's Auto Center responded

Looking Good! Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Mark and Carlos we are able to deliver a fast "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 22, 2018

2016 Mazda3 grand touring Got the car at a great value Marissa was very helpful on the phone. At the dealership Mark and Richie made the process as stress and worry free as pos More

by 000010144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Rich Schiffer, Marissa Lucchetti
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and amazingly kind words. The experience you described is exactly what every customer should expect when shopping for and purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 21, 2018

I got exactly the car that I came in for. I knew when I went to the dealership that I would need a new car and my family had raved bout Bourne. I was not disappointed. Bill was an outstanding More

by Alex Sturgis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cimmino
Feb 24, 2018 -

Bourne's Auto Center responded

Thank you for your and your families continued business. We are honored to have such loyal customers and fans! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. One of the most important parts of that commitment is unaccompanied test drives, we want you to be comfortable in the vehicle. We look forward to seeing you for your next purchase and if we can be of any assistance before then please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 21, 2018

Thank you Trey!! We went to Bourne’s today and had the BEST experience. We were interested in a specific Jeep which they made readily available upon our arrival to loo More

by crystalbrule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Trevon Hubbard, Caroline Simmons
Feb 24, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words and 5 star rating! It was an absolute pleasure assisting you with the purchase of your pre-owned Jeep Wrangler. It was such a beautiful day! Trey, Matt, Jose and Caroline appreciate your recognition and our entire team appreciates your high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 20, 2018

Great experience. Easy no haggle Sales and Financecprocess ! I had an excellent experience at Bourne's even though it was an extremely busy day at the Dealership over this President's Day holiday weekend. I fou More

by bournescars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Feb 21, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are thrilled we were able to earn your business, provide you with a fair price, fair trade and competitive financing. Your high recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 18, 2018

Bought a new Nissan Murano! Great experience in and out fast, traded in my car and shawn weir was great, there were snacks and beverages while you waiting and financing moved thi More

by Afs528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Shawn Weir, Sean Harrington
Feb 19, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! It was a pleasure assisting you with your purchase. Your high recommendation is extremely important to us and we look forward to providing them with the same "fast" No Hassle buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 18, 2018

Jose did a nice job with the entire experience Thank you Jose!! Job well done. The day we visited it was very busy but Jose kept us in the loop. Jose was willing to show us several cars but we set More

by Birthday 93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Bourne's Auto Center responded

Thank you for your business! Looking good! Jose appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 17, 2018

Great Experience Best experience I've had at a dealership so far. Sue and Carlos were great. I'll be going back in a few weeks to buy my second car. More

by Jmpsan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Feb 19, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled Carlos and Sue were able to provide you with your best dealership experience. We cannot wait to see you in a few weeks! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 16, 2018

Great Place Great People Great Service The staff at Bourne's Auto Center is great they treated me with a lot of respect and and they take care of you like your family I recommend anybody to More

by Maluco82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Feb 17, 2018 -

Bourne's Auto Center responded

Looking Good! We are honored to have earn your continued business, 3 vehicle purchases is amazing! We are thrilled we were able to earn your 5 star rating and amazingly kind words. If we can be of any further assistance please do hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 16, 2018

Superb customer attention I want to start off by saying that I was referred here by a coworker, and I went in with an open mind. My experience started when I looked at the com More

by Mike Nogo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Trevon Hubbard
Feb 16, 2018 -

Bourne's Auto Center responded

Thank you for your business Mike! It was an absolute pleasure assisting you with your purchase. The 5 Star experience you described is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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