Jackie Cooper Imports

Wonderful Mike Kayser is my service guy—-he’s the best and always takes great care of me. He treats me like family and makes me feel special. He’s wonderful! Mike Kayser is my service guy—-he’s the best and always takes great care of me. He treats me like family and makes me feel special. He’s wonderful! So thankful for him More

Very Professional and Finished Service Early Service staff was very friendly and professional. They asked when I needed my car back by and they had it ready earlier than I had needed. They also l Service staff was very friendly and professional. They asked when I needed my car back by and they had it ready earlier than I had needed. They also loaned Mrs a vehicle while mine was having the windows tinted and they made the process extremely easy. More

Exceptional service Coming from Owasso, I mistimed the commute, arrived about fifteen minutes early and waited outside for an available representative. However once I wa Coming from Owasso, I mistimed the commute, arrived about fifteen minutes early and waited outside for an available representative. However once I was helped, I was impressed by the service provided. The vehicle was in for routine maintenance but I asked about getting recall repairs if the parts were available. A few minutes later the representative came back and confirmed that the parts were available and if I would be willing to add about 20 minutes to the wait time, they could do it today. Perfect! Kept me from having to return another day to have the recall work done. Another representative came in to give me the status of where my car was in the cue and when she left for lunch, she assured me that Brian would assist me if the vehicle was ready before she returned. Now that's great service! All three were professional, friendly and welcoming and the service experience was seamless between all three. More

Great experience Very pleasant and friendly dealer. We enjoyed the assistance and friendly sales team. It was very hot but they were super accommodating. We'd definit Very pleasant and friendly dealer. We enjoyed the assistance and friendly sales team. It was very hot but they were super accommodating. We'd definitely buy here again. More

Excellent service, as usual I’m always impressed with service here at Jackie Cooper Mercedes. Connie Harrill is very knowledgeable and attentive as my service contact and I’m gla I’m always impressed with service here at Jackie Cooper Mercedes. Connie Harrill is very knowledgeable and attentive as my service contact and I’m glad to have an established relationship with this dealership. Because of the exceptional efforts by both Connie and my long term sakes associate, Joe Cleary, I intend to continue purchasing and servicing my vehicles cars here. More

Excellent service. Brian assisted me with my problem. Was very professional and quick with getting me in and out. He kept me updated on progress. Would recommend him Brian assisted me with my problem. Was very professional and quick with getting me in and out. He kept me updated on progress. Would recommend him to anyone, very congenial. More

First Class Treatment We continue to see why people have bragged on Jackie Cooper so often. Everyone was helpful and just like our sales experience the service department w We continue to see why people have bragged on Jackie Cooper so often. Everyone was helpful and just like our sales experience the service department was very nice, explained things, and very helpful. Honestly we have discussed our next purchase and the fact our #1 choice will be Jackie Cooper. More

Great service. After an extended wait (not Jackie Coopers fault) the service was completed quickly and completely. I was very pleased with the work and the staff. After an extended wait (not Jackie Coopers fault) the service was completed quickly and completely. I was very pleased with the work and the staff. More

First class with a customer focus. I stopped by to test drive a used Porsche and ended up in negotiations to purchase. It was not a main car for me, so I had a firm number in mind. My I stopped by to test drive a used Porsche and ended up in negotiations to purchase. It was not a main car for me, so I had a firm number in mind. My salesman, Greg Gleeson, was excellent to work with from the start until we were able to close the deal. Most importantly, Greg, with assistance from Chuck, was able to keep the negotiation process to a minimum amount of time. I was not a first time customer and I felt like they took that into consideration and it made getting the deal done feel easy as well. I would definitely recommend Greg to anyone shopping for a new or used car. You will not disappointed with his customer service and professionalism. More

Service personnel don’t seem to care When I arrived service advisors were sitting in their offices. They let me stand outside my vehicle for 5 minutes before some came by and asked if I h When I arrived service advisors were sitting in their offices. They let me stand outside my vehicle for 5 minutes before some came by and asked if I had been helped. Service took 2 hours even though it was supposed to take 1 hour. Then they tried to charge me even though it is was prepaid went I purchased the vehicle. If I buy another Mercedes, it will be from a different dealer More