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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

June 21, 2018

Air wirk Great customer service.? Service was done quick and cost effective. Lenin always does a great job. Will always use your dealer as long as Kevin is t More

by Tompotratz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Duval Acura responded

Thank you!

June 21, 2018

Pleased with Service A repeat customer. Always happy with the work that is done and with the professionalism and courtesy of the staff. The service department goes above a More

by Debrita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Jul 05, 2018 -

Duval Acura responded

We aim to please and look forward to seeing you on your next visit.

June 20, 2018

excellent service and on time rear seat on the driver side of my 2016 RDX would not lay down. When they finished with the service they washed and vacuumed my car More

by sailsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Snyder, Merrick Wade
Jul 05, 2018 -

Duval Acura responded

Thanks for the feedback.

June 19, 2018

Service on TLX Always a pleasure working with Arick at Duval Acura. The staff in the service department are not only friendly but trustworthy. They always make the e More

by sidvicius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arick, Merrick,
Jul 05, 2018 -

Duval Acura responded

We are glad to hear this. Thank you kindly.

June 19, 2018

Superior service Superior service from Jovie, Arick and all the other employees who asked if we needed anything! Have been there for drop off, pick up and to pick up More

by Sllarena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto, Arick
Jul 05, 2018 -

Duval Acura responded

Good to hear. Thank you and we will see you on your next visit when you need us.

June 17, 2018

$89 Special Kevin Agustin, has been my service rep. since Merrick Wade was promoted. Kevin continues to follow in Merrick's footsteps. He is easy to work with, More

by Margaret Bartlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin and Merrick Wade.
Jul 05, 2018 -

Duval Acura responded

Awesome. Thank you so much!

June 08, 2018

Another Great Experience @ Duval Acura As usual I dread going to the dealership but Duval Acura always makes the experience a great one. Everyone there is always helpful & available for que More

by VanBuren333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Jul 05, 2018 -

Duval Acura responded

We appreciate the recommendation and we are glad to provide you a positive dealership experience.

June 07, 2018

NIce experience best price Sales, service, courtesy all exceptional at this dealership. Would recommend to my friends. Good selection, sales staff worked with me to find the More

by Jbozeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 05, 2018 -

Duval Acura responded

Thank you!

June 06, 2018

Great Visit at Duval Acura Anthony Lewis was helping but went on vacation so he had Curtis Pillow to assist me. The customer service from both was excellent, professional & fri More

by CMango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lewis, Curtis Pillow and Rafael
Jul 05, 2018 -

Duval Acura responded

We appreciate it. See you next time!

June 06, 2018

Great new car purchase with Hector C Everyone was friendly at the dealership and made the car buying process as it didn’t feel pushy nor forced. The dealership was staffed in all departme More

by AcuraLegend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Castaneda was my salesman; Sergei finance
Jul 05, 2018 -

Duval Acura responded

You are welcome. Thank you!

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