Heritage Mazda Towson

Great experience at Heritage Mazda We were really impressed with the experience we had at Heritage. My wife and daughter decided to do some test driving. Craig approached them and was We were really impressed with the experience we had at Heritage. My wife and daughter decided to do some test driving. Craig approached them and was very professional and accommodating. There was no pressure in selling and he was a very active listener to what they were in interested in. My wife scheduled an appt with Craig the next day so I was able to test drive as well. It was getting late in the evening and at no time did Craig rush us through. The whole experience was relaxed, friendly, and again no pressure. Craig went above and beyond in helping us making this a pleasant experience. We ended up buying a car and we are looking forward working with Craig again for our next purchase. More

The Best! If you want no pressure, all the information about the vehicle and the friendliest experience, then go to Heritage! Ralph Price bends over backwards t If you want no pressure, all the information about the vehicle and the friendliest experience, then go to Heritage! Ralph Price bends over backwards to make you feel at ease. Everyone I came in contact with, was outgoing and very customer friendly. More

Outstanding salesperson and dealership We'd been test driving comparable vehicles for a few weeks, and found that not only was the Mazda the best vehicle, our salesperson was outstanding. H We'd been test driving comparable vehicles for a few weeks, and found that not only was the Mazda the best vehicle, our salesperson was outstanding. He was informative, not pushy, and answered all our questions. Great buying experience, even though I hate car shopping. More

Craig was awesome! Go to Craig when looking at any of the Mazda cars he was absolutely wonderful to work with; Patient, kind, and genuine! I recently leased a vehicle fr Go to Craig when looking at any of the Mazda cars he was absolutely wonderful to work with; Patient, kind, and genuine! I recently leased a vehicle from Heritage Mazda in Towson and will be returning there for future business. More

Service Bought my car a few months ago from Mazda of Towson and just brought it for firat service. Way in & out in no time. Wasn't pressured into buying other Bought my car a few months ago from Mazda of Towson and just brought it for firat service. Way in & out in no time. Wasn't pressured into buying other things. I was overall very happy with my experience More

Excellent service again I ran over a nail and went straight to the dealership. I had my 18 month old with me and Jennings helped me right away. My car was taken care of and I I ran over a nail and went straight to the dealership. I had my 18 month old with me and Jennings helped me right away. My car was taken care of and I was given a loaner. The car was fixed quickly and everyone was very kind and professional. I am continuously impressed by the courteous and professional manner of everyone I deal with at this service center. More

Nice Buying Expierence Went to look for a new car for my wife, we left buying 2 cars, a CX-5 for her and a CX-9 for myself. Never any sales pressure, the Mazda cars speak fo Went to look for a new car for my wife, we left buying 2 cars, a CX-5 for her and a CX-9 for myself. Never any sales pressure, the Mazda cars speak for themselves. Craig was very knowledgeable and was able to provide answers to all of our questions. Sales manager was in my opinion very generous with our trades and with bargaining on the actual price of the vehicles, IMO, I do think he could have reduced the overall pricing a bit more as we were buying two vehicles. I would like to commend the F&I person for doing a marvelous job pertaining to our purchases. More

Stellar service They corrected my steering. I originally tried having it aligned multiple times at a different shop. They fixed the problem in one try. Very competent They corrected my steering. I originally tried having it aligned multiple times at a different shop. They fixed the problem in one try. Very competent and knowledgeable about Mazda. More

Knowledgeable and professional customer service Craig was fantastic to work with during our recent experience purchasing a used Mazda 3. He was very professional and friendly throughout, and clearly Craig was fantastic to work with during our recent experience purchasing a used Mazda 3. He was very professional and friendly throughout, and clearly wanted to see us in a car that was a good fit for our wants and needs. He retrieved a car from a sister site for us to drive that was more in line with what we were looking for and led us through a great overall transaction experience. We’ll absolutely be using Heritage Towson for our maintenance needs and will be back for our next car! Thank you Criag!! More

Good service I stopped in to see if it was possible to gat an alignment without an appointment. It was possible to get the alignment, which was done. While the s I stopped in to see if it was possible to gat an alignment without an appointment. It was possible to get the alignment, which was done. While the service was being performed, I test drove a newer model. Both the service area and sales area people very helpful and friendly. More