Norm Reeves Ford Superstore

Professionals First time EVER going and they treated me as if they knew me forever. The staff is AMAZING and I will definitely be back that’s a promise! First time EVER going and they treated me as if they knew me forever. The staff is AMAZING and I will definitely be back that’s a promise! More

Easy purchase with Neri Great service and very helpful. Neri made the process very simple and easy to navigate. Very happy with this purchase and the service provided. Any qu Great service and very helpful. Neri made the process very simple and easy to navigate. Very happy with this purchase and the service provided. Any questions I had were answered and explained thoroughly. More

Great experience great people. I've been coming to this dealership for the past 20 years, I have bought many vehicles and the reason is... because they treat you well every time. It I've been coming to this dealership for the past 20 years, I have bought many vehicles and the reason is... because they treat you well every time. It will be nice if they were to give a vehicle half price after buying a certain number vehicles😁. I will definitely be coming back in the future. More

Happy customer Service from Miles was friendly and efficient. He was very informative along with the financial person who helped. Also satisfied with the price. Than Service from Miles was friendly and efficient. He was very informative along with the financial person who helped. Also satisfied with the price. Thank yourself More

Bad experience I bought a used car and had a problem with the car I call the dealership leave several messages with the person who’s supposed to be in charge of hand I bought a used car and had a problem with the car I call the dealership leave several messages with the person who’s supposed to be in charge of handling the problems with used cars but he does not return my calls when you buying a car you got the salesman calling you 3 or more times to see if you going to buy the car but when you have a pu with the car nobody cares I guess this dealership don’t care loosing a costumer the bought 3 cars before this one More

Went above and beyond My wife was busy at home with the grand kids and could not come to the dealership to co sign the paperwork. Bernadette came up with the idea of bringi My wife was busy at home with the grand kids and could not come to the dealership to co sign the paperwork. Bernadette came up with the idea of bringing the paperwork to her. David was very pleasant to work with working hard to find the truck I wanted. John was very fast with all of the paperwork. More

Service Battery died in explorer that’s less than 2 years old. Evan in service said sometimes batteries are bad and I agreed. But he was sure it wasn’t that Battery died in explorer that’s less than 2 years old. Evan in service said sometimes batteries are bad and I agreed. But he was sure it wasn’t that and there was a parasitic draw caused by a faulty install by Camping World for my tow package. Wanted me to pay $144 for a diagnostic to confirm parasitic draw and I declined. He did it any way and said that’s the problem and he can’t provide me with a new battery. Took vehicle to Camping World and they confirmed battery was bad and their wiring was good. They said if wiring was bad it would’ve drained battery in a matter of months not 18 months. So I had to pay for a new battery which is fine but I won’t take any more service related issues to this dealer. They were great at time if purchase though. Oh ya when they brought me my car he handed me keys and said here’s your car but it was wrong car. Asked if they did diagnostic on right car and he said they had. More

Jorge was the best ever. My experience with Jorge was the best!!! He was wonderful He was organized and exceptionally helpful in choosing the right lease. I will recommend My experience with Jorge was the best!!! He was wonderful He was organized and exceptionally helpful in choosing the right lease. I will recommend Jorge to my associates who are looking for a new cat. More

Great service/Great Service Advisor Service advisor was everything you would expect and more from Lincoln. Represented the brand very well. I requested a loaner car at the time a schedul Service advisor was everything you would expect and more from Lincoln. Represented the brand very well. I requested a loaner car at the time a scheduled the appointment and it was ready when I checked in. More

Unhappy Took too long to get my F150 fixed correctly and I am extremely unhappy with the overall service level and how it was initially communicated to me tha Took too long to get my F150 fixed correctly and I am extremely unhappy with the overall service level and how it was initially communicated to me that I will need to pay for issues the dealership caused. More