Serra Trussville Kia

Excellent Everything was excellent, good service, friendly people, taken care of quickly. Frankie is an excellent technician and a great people person. Have bee Everything was excellent, good service, friendly people, taken care of quickly. Frankie is an excellent technician and a great people person. Have been to this location for every service so far, and will continue to come for the for seeable future. More

A very helpful dealership After deciding I wanted the new Telluride, I wanted a dealership close to my home and decided on the Trussville location. From the very beginning eve After deciding I wanted the new Telluride, I wanted a dealership close to my home and decided on the Trussville location. From the very beginning everyone was very quick to answer and get back with me on any questions I had. My salesman, Contarus, was great to work with along with everyone else in the sales and finance offices. I'm very pleased with how everything worked out and with my new car. More

Saturday Rush This was the first time I have come into this Kia on a Saturday. I was in a rush and got there early. I was the 5th car in line. I was hoping that the This was the first time I have come into this Kia on a Saturday. I was in a rush and got there early. I was the 5th car in line. I was hoping that the service wouldn't take long. Frankie greeted me, asked about what services I needed today. He was so pleasant and knew me by name (I come in often). I told him that I was in a rush. He understood and gave me a reasonable time. Not only was the time under what he estimated but the service department took care of my car! I truly love coming here. They never disappoint and the customer service is done with excellence. Now, give Frankie a raise for handling the Saturday rush by himself, issuing great customer service, and taking time to give each customer his undivided attention!! More

Quality of work All fluids need to be cleaned off engine area after service that would make me a satisfied customer. The best customer service department is very impo All fluids need to be cleaned off engine area after service that would make me a satisfied customer. The best customer service department is very important to my choice in dealership. More

Excellent service Frankie Vance was professional and courteous during my most recent visit to the dealership. I had to get an oil change and rotate my tires. He was fri Frankie Vance was professional and courteous during my most recent visit to the dealership. I had to get an oil change and rotate my tires. He was friendly and helpful as I had questions. I feel valued as a customer and don’t feel like they are trying to upsale me. More

Met by Frankie who showed me the waiting area he offered re 5 star rating for sure, I was kept updated on my service for my Kia I would recommend Kia of Trussville to my family and friends 5 star rating for sure, I was kept updated on my service for my Kia I would recommend Kia of Trussville to my family and friends More

Oil change Great customer service, friendly, and satisfied with service. I will bring me car back again for service. If I'm in the market to buy a car again I wi Great customer service, friendly, and satisfied with service. I will bring me car back again for service. If I'm in the market to buy a car again I will come back to Kia More

Great service. They got me in and out quicker then they said Nice people. They got me in and out quickly. Very curious. And explained everything they had done and found out while they were servicing my car. Nice people. They got me in and out quickly. Very curious. And explained everything they had done and found out while they were servicing my car. More

Great Frankie was great as always and we were actually out in less than an hour.I will be back to get my 100,000 tune up soon. Frankie was great as always and we were actually out in less than an hour.I will be back to get my 100,000 tune up soon. More

Excellent I always have a great experience when I visit Serra kia for car service..the staff is friendly and provide quality service in timely manner. I always have a great experience when I visit Serra kia for car service..the staff is friendly and provide quality service in timely manner. More