Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,279 reviews
November 18, 2020
They were very friendly with me and communicated what was going on with multiple phone calls throughout the process which I appreciated. I felt very comfortable with getting my car serviced there because of going on with multiple phone calls throughout the process which I appreciated. I felt very comfortable with getting my car serviced there because of those two things. Additionally, they were able to diagnose the issue with my car and address it quickly. More
by CTanasse
Verified CustomerEmployees Worked With
Nicolas Galletti, Julie Winkler
Helpful November 16, 2020
The service was prompt and predictably proficient. I feel that I was respected and the work was done with adequate proficiency. I will return for more work in the future. that I was respected and the work was done with adequate proficiency. I will return for more work in the future. More
by jparker14
Employees Worked With
Nicolas Galletti, Julie Winkler
November 16, 2020
The tech was upfront and honest about the issue. He was super professional. Im happy with our service. We are planning to come back and purchase a truck soon. super professional. Im happy with our service. We are planning to come back and purchase a truck soon. More
by caress.redd
Employees Worked With
Yasha ostpenko 5 stars!!
November 13, 2020
Just like every time I bring my car in for an oil change they get right on it! The service department takes good care of my car and they always let me know if something needs taken of! The last visit they l they get right on it! The service department takes good care of my car and they always let me know if something needs taken of! The last visit they let me know I needed to change my air filter! They said that was something I could do and didn’t pressure me into having them do it! More
by DURYLW
Employees Worked With
Nicolas Galletti, Julie Winkler
November 13, 2020
These guys are awesome. They have helped with all 5 of my cars, all different makes and models. Speedy service with a smile is hard to come be these days. The service manager Mark has built a great crew. cars, all different makes and models. Speedy service with a smile is hard to come be these days. The service manager Mark has built a great crew. Thank you! More
by DMCapshaw
Employees Worked With
Mark
November 12, 2020
We were very pleased with the care we received when our TPMS system failed. Julie treated us with care and respect! When the ordered parts didn't work she made sure we had a loaner car. TPMS system failed. Julie treated us with care and respect! When the ordered parts didn't work she made sure we had a loaner car. More
by MAKITA8
Employees Worked With
Julie Winkler
November 12, 2020
Was told they could not attempt to fix gas filling issue in this car until they could see the problem happen themselves. We have not been able to fill the gas tank due to it stopping as if the tank is full in this car until they could see the problem happen themselves. We have not been able to fill the gas tank due to it stopping as if the tank is full when the Tank is never even close to full. They drove it to the gas station to “diagnose” the problem and was told to come back in a week so they could try to duplicate the problem again. We were told that they could not try to fix what they believe is wrong with it because if that is not the issue then mopar would be out money. When I bought the car I was told the car is fully covered for 3 years or 36,000 miles with a bumper to bumper warranty and if anything happens to take the car to service and it would be fixed right away. And now I am being told they won’t even attempt to fix my car due to them not making money and possibly being out money. When I was in there as well I mentioned my car play is not working on the car as well. I was then told because it is a 2018 renegade it will most likely never work again even if they change everything out on their end. We are definitely far from satisfied with our visit. More
by Jeep2018
Employees Worked With
Not sure
November 11, 2020
I brought my jeep on for my 60,000 mile maintenance. Tony Hubbert went above and beyond in taking care of me and my jeep. He is very knowledgeable about vehicles and is very honest! Tony is a great ass Tony Hubbert went above and beyond in taking care of me and my jeep. He is very knowledgeable about vehicles and is very honest! Tony is a great asset to the Litha dealership. Many kudos to Tony!! More
by Pkennedy0530
Employees Worked With
Tony Hubbert
