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Stone Mountain Nissan

Lilburn, GA

4.5
2,103 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,103 reviews

June 23, 2021

I appreciate the friendly service department and trust the my service rep, Josh, will take care of me. More

by TONY-MADDOX
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 23, 2021 -

Stone Mountain Nissan responded

Hi Tony, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

June 22, 2021

I appreciate the friendly service department and trust the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service. More

by BARBARACATMOM
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
June 22, 2021

Customer service is a priority from the top down. Everyone listens to the client’s needs and wants. Follow through is excellent in Sales and Service. More

by ETheriault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Sledge
Jun 23, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 20, 2021

It was an overall good experience and everyone was polite and payed attention to my concerns. They gave me all the time to weight my options and my salesman Darrell was very patient with me. More

by Bri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Harris
Jun 23, 2021 -

Stone Mountain Nissan responded

It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. If you have any further questions, please give us a call. We're always happy to help!

June 20, 2021

I appreciate the care and attention that Josh Kern, in the service department, gives to my Rogue. It's great driving away knowing that I had first class service. More

by LYNNMAXWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Jun 23, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2021

Friendly environment and clean area where you can sit and relaxed while waiting on your car to be fixed.Heath Wages was very nice to me . More

by ELTULL_SYRACUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath wages
Jun 20, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2021

Always top tier service when I bring my Rogue in. If Josh Kern isn’t there 9 times out of 10 I am not getting my car serviced until he comes back. He knows exactly what my car needs and doesn’t try to sell m More

by ANTARICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Jun 20, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2021

KG was very professional and was very patient with me during my wait, especially with transactions. The wait time wasn't bad at all for a Friday. Kudos, STN MTN Nissan, keep up the good work! If I can ad More

by writeousK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth
June 18, 2021

Great experience overall. Went over several different options with me. They also really worked with me in finding a payment that is suitable for me. Would recommend. More

by CHANTHOMAS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Jun 20, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2021

Josh in service was awesome 👍🏾 Always takes great care of my service needs I only bring my car to him thanks Josh see you soon bro 🤘🏾 More

by Corey Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kern
Jun 20, 2021 -

Stone Mountain Nissan responded

Hi Corey, we're happy you found our staff, Josh to be so supportive during your experience here at Stone Mountain Nissan. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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