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Toyota of Richardson

Richardson, TX

4.6
2,113 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,113 reviews

May 23, 2022

Right price, quick negotiations, met my expectations of what I expected to pay out the door. Even fought to match carmax appraisal which was higher than I would have expected. More

by ArcxNsparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Campbell
May 24, 2022 -

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

May 21, 2022

Set up to meet with Rob Bauer at Toyota of Richardson. I was met promptly and Rob was OUTSTANDING! The car I inquired about was waiting and we took a test ride - all went very well and Rob took care of an More

by R. Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Toyota of Richardson responded

Thank you so much for the review! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 20, 2022

JP was great. Really listened to what I wanted and was trying to do. Made everything work out perfectly. After the sale, I had an issue with the temporary tag g More

by jerry_harris_jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
May 20, 2022 -

Toyota of Richardson responded

Thank you, Jerry! It means a lot to us to know that JP left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

May 19, 2022

Jonathan was a great help in my search for a used and reliable vehicle. He left me more than satisfied with his customer service and adherence to what i was looking for in my search. Thanks again Jonatha More

by Asdfgh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
May 19, 2022 -

Toyota of Richardson responded

I am happy to hear Jonathan was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

May 18, 2022

Really really grateful for Rob! You were the only one willing to help me out, you communicated with me (which is really huge for me) Thank you! I will definitely be back Bye by More

by Rosie Trujillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Patterson
May 18, 2022 -

Toyota of Richardson responded

I'm happy to hear it, Rosie! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

May 17, 2022

Rob is the best, this is our familys second purchase from Toyota of Richardson, and we will definitely come see Rob for our third, he was very communicative with us and kept us informed with the process. Goo More

by truace23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

May 16, 2022

Christian did an amazing job selling the car. He worked with me, showed me options and helped with the final price and financing. I would not have bought a car if it were not for Him. More

by Foozjona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristhian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 16, 2022

Had what I was looking for at a great price, thanks, will recommend my friend to you, was dealing with sports city, not anymore. More

by Evanstv51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 16, 2022

I used to be a loyal customer of this service shop and would recommend them to any Toyota owner. But after the shop refused to honor a lifetime warranty for tint on a vehicle that was purchased at Toy More

by m9999
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Schuster
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Toyota of Richardson responded

Hi. Thank you for your feedback. Toyota of Richardson is dedicated to our customers and providing outstanding customer service in all that we do. We cannot express how sorry we are over the situation with your warranty. All of our vehicles are inspected and, to the best of our knowledge, are flaw-free when they leave our lot. We'd like to talk to you about your situation to see if there is anything we can do to help. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.”

May 12, 2022

JP really took care of me and my wife. He went out of his way to find us the best deal and the ideal vehicle for the family. Great service and it felt like making a good deal with a close More

by Jxhnnyuribe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Hanback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Patterson
May 13, 2022 -

Toyota of Richardson responded

Thank you. It means a lot to us to know that JP left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

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