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Bait and switch place - stay away - VitalyRizhevsky
Me and my wife stopped by Sunnyside Acura to check out new RDX. We were not ready to buy a car yet, still had 6 weeks left on the current lease, but wanted to narrow down our choices for the next vehicle.
As usual, we were greeted by a salesman, who made a very good impression on us.
After test drive he presented an initial offers, both for purchase and leasing.
They very higher than we hoped, and the mileage limit on the lease option was only 7,500/year, while we wanted it to be at least 12,000.
The curious things about this negotiation is that every time the salesman came with an offer, he asked me to put my initials next to my counter offer.
After an hour of back and forth, we agreed on a deal (which I captured on my phone), shook hands and proceeded to picking the color.
All this time, I was somewhat surprised that they were willing to meet my demands relatively easy.
When we picked the colors we liked, they ran a credit report on me and asked me to sign a lease agreement that had only top portion of the form completed (my name, address, etc.).
I was due to $3,500 at the time of signing and almost handed the credit card to the guy, but felt uncomfortable and asked to show me the complete form.
To my surprise, the lease agreement had 7,500 instead of negotiated 12,000.
Needless to say, I was deeply disappointed and lucky at the same time that I smelt a fraud and managed to narrowly avoided it.
The salesman could not look me straight in the eyes, apologized for "miscommunication" and still hoped to earn my business.
I ran from that fraud as fast as I could and will never set my foot at their doorstep again.
Service is very good - Acura
Acura service has been very good. I am satisfied and would recommend others too. Very customer friendly and cooperative. I am glad to have taken Acura dealership.