Simi Valley Toyota

Great customer service. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. Wait time was reasonable, and the waiting area was comfortable. Oscar was great! Respectful, friendly, and clearly communicates. More

Made a 75 mile trip to see this vehicle and besides the vehicle being nice the experience of buying was terrible. First of all Shane lied about his position and forced me to run a credit check when I was a vehicle being nice the experience of buying was terrible. First of all Shane lied about his position and forced me to run a credit check when I was already approved from my bank. He told me he would run one credit bureau but lied again and ran all 3 just to see my overall credit score. At the end I explained my experience to a manager hoping to come to a conclusion thinking he would help me out and give me a better experience and he was no better. He let me walk not caring about my experience as long as at the end of the day they got a sale. Terrible experience would not go back to that dealership again. More

Rob Osborne has been great but sometimes the actual service is suspect. We go there really for convenience. service is suspect. We go there really for convenience. More

Rob Osborne is a credit to your organization. He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire r He is friendly and professional. I can’t say the same for your technicians. My car was scheduled for routine maintenance, an oil change and tire rotation. It was scheduled to be finished by 1:00. My car was not completed until 3:30. I have never had to wait that long for my car in all the times I have been receiving service. It was very disappointing. I’m aware that things happen, but I left my car at 10:15 for just a routine service. Why even bother with appointments? More

Oscar was very helpful with our daughter bringing in our Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. Prius. She's new to the world of automotive repairs and felt very taken care of by Oscar. More

As purchasing a vehicle can seem daunting, my experience was completely the opposite. Nicki, Steven, and the rest of the staff made my purchase seamless, simple, and enjoyable. I couldn’t have been more sat was completely the opposite. Nicki, Steven, and the rest of the staff made my purchase seamless, simple, and enjoyable. I couldn’t have been more satisfied! I highly recommend Simi Valley Toyota! More

Excellent communication. Professional customer service. Friendly and knowledgeable staff. Very helpful at the time to make a decision. Professional customer service. Friendly and knowledgeable staff. Very helpful at the time to make a decision. More

Great customer service from Mark Platz. I would recommend this Toyota service location to anyone. I would recommend this Toyota service location to anyone. More

Friendly and knowledgeable staff got me in and out. Car still runs like new at 175k miles Car still runs like new at 175k miles More

Hello, I have been a Toyota customer since 2014 with two leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. More