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495 Chrysler Jeep Dodge Ram - Service Center

Lowell, MA

4.1
119 Reviews

119 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center

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October 19, 2015

Service is second to none The service department at 495 is second to none. every time I bring in my car for service I receive unbelievable service from the service manager Osc More

by Dodge
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Kulins
March 19, 2012

I brought my 2009 Jeep wrangler in for service, the right front brake was locking up and eventually caused my abs light to turn on. When I brought it it the light cleared and the service manager yelled at me More

by blackstratus
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Oscar
January 24, 2012

Via phone, I was told by Oscar that he did not care about my repeat business because i didnt buy the car here, and had only brought it in for service twice. He then told me the customers in front of him were More

by LaurenDWhitworth
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Oscar Kaulnes
December 31, 2011

I would certainly recommend this dealer to anyone. I went to the dealer to have my town and country worked on and walked away as a new owner to a durango. He never pushed me on a sale and Eddie is very knowl More

by Ruiter0123
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eddie cruz, Eddie Cruz
June 02, 2011

Although I spent a great amount of time at the dealership waiting for my car, it was a highly positive experience. I was continuously checked on to make sure I did not need anything. The manager explained More

by edenly
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Do not remember names: Dealt with manager and young man who was fairly new
June 01, 2011

My Jeep being fairly new hasn't required real "work" thankfully but in return visits for maintenance/service I have found this dealership to be above average. When a small question/problem arose More

by cros99
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oscar/Mark
May 17, 2011

Always have had a pleasant experience with the service team at 495. Never have to wait, always completed on time and never any hassles or upcharges. I would recommend this service dept to anyone who needs More

by raeberg1972
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
May 13, 2011

I BELIEVE THE SERVICE,TIME,KNOWLEDGE,AVAILABILITY AND I BELIEVE THE SERVICE,TIME,KNOWLEDGE,AVAILABILITY AND FRIENDLINESS FROM THE EMPLOYEES TO THE OWNERSHIP. THEY ARE THE BEST I HAVE EVER BEEN A More

by nick2984
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
May 11, 2011

I have bought a car from this dealer and am very pleased with the sales process. I have had my car(s) serviced here and the quality of work is very good. The cost of service is honest and reasonable. They h More

by millertme25
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shaheen Ghandchi
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