
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Dealership was very respectful of a working mother’s time. No back and forth or haggling and gave me the offer I wanted. Have dealt with other local dealerships in the past and this place has hands down time. No back and forth or haggling and gave me the offer I wanted. Have dealt with other local dealerships in the past and this place has hands down provided the best experience out of all of them. Highly recommend! More
Helpful service, but need to know before hand what to ask before they work you into an less than advantageous deal. Very nice staff. Domenic was helpful. before they work you into an less than advantageous deal. Very nice staff. Domenic was helpful. More
Good service and very helpful information details on the checks done on the car with a video.. the waiting area is very nice and comfortable checks done on the car with a video.. the waiting area is very nice and comfortable More
I was told work would take about 1 hour and it took almost 2 hours it was changing some bulbs Plus I was going to have state inspection done. When they did preinspection they told me there was an issu almost 2 hours it was changing some bulbs Plus I was going to have state inspection done. When they did preinspection they told me there was an issue with a tire. Yet that issue had been there for two years and recently they had rotated the tires and told me that it was not really a safety issue. NOw they wanted me to spend over $200 on a new tire. I brought care to another inspection station and it was not an issue. I felt a little like a bait and switch happened. I am seriously considering not getting my work done there again as I am not sure I can trust what they have to say. More
I had a very good experience here, it was very easy and quick with no pressure or gimmicks. The people I worked with were very knowledgeable and helpful. quick with no pressure or gimmicks. The people I worked with were very knowledgeable and helpful. More
Very responsive and communicated about all issues in real time. Let us know costs and time required up front in professional and respectful manner. Thankyou time. Let us know costs and time required up front in professional and respectful manner. Thankyou More
Definitely a 10/10. 4th car at this dealership and I will be back for my next ones all well. Excellent service in all departments. Keep it up ! be back for my next ones all well. Excellent service in all departments. Keep it up ! More
Al Blank was very courteous and no pressure sales. The entire process from test drive to purchase went very smoothly. Would definitely shop there again. entire process from test drive to purchase went very smoothly. Would definitely shop there again. More
I walked in, having already gone for a test drive for the car I wanted at another dealership, and I discovered that the car I was interested in was currently on display in the showroom. The Salesman I dealt car I wanted at another dealership, and I discovered that the car I was interested in was currently on display in the showroom. The Salesman I dealt with, Albert, was incredibly helpful and relaxed. He got the car moved out of the showroom so I could give it a quick test drive to make sure it was fine, and he answered every question I had. The deal I was given was fair, and I have nothing but positive things to say about my experience. Love my new car!!! More
Great service and hospitality. I have been coming to 495 Mazda since I purchased my vehicle there and have always been treated fairly. Their new waiting area is also very nice. Mazda since I purchased my vehicle there and have always been treated fairly. Their new waiting area is also very nice. More