
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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They are great I thought my appointment was Tuesday it was the next day. They still did my oil change, tire rotation and sticker while I waited. Sent a video to my email to show me brakes Inside engine was the next day. They still did my oil change, tire rotation and sticker while I waited. Sent a video to my email to show me brakes Inside engine and under carriage. The dealership and garage are immaculate. The best part was meeting Whitney the dog! Ceaser Could not be more helpful More
I'm very pleased. I had rear sensors installed in my new CX-5 and while the install was not without it's glitches - I was kept fully informed by Cesar, the Service Manager. The end result was great! Very CX-5 and while the install was not without it's glitches - I was kept fully informed by Cesar, the Service Manager. The end result was great! Very pleased and will certainly continue to trust my car to 495's Service Team. More
I was so disappointed in the service but I needed a car quick. I know the car buying business isn't supposed to be easy for everyone; but don't be take advantage of people just because you can and offer su quick. I know the car buying business isn't supposed to be easy for everyone; but don't be take advantage of people just because you can and offer subpar services. I am okay with my purchase but really disappointed in the process. More
Sean was easy going and very through with dealing with a NY state resident sale. He provided all the paperwork needed and contacted me before my transaction at my local DMV to provide me with assistance. D NY state resident sale. He provided all the paperwork needed and contacted me before my transaction at my local DMV to provide me with assistance. DMV transaction was flawless.. Vehicle was delivered early, which was a nice surprise and fuel tank was full upon arrival. Great little touches but ones that make a great experience. Would recommend 495 Mazda to family and friends looking for a Mazda. More
After being messed around and having my time wasted by multiple dealerships, Mazda 495 were upfront about costs and easy to deal with. Would definitely recommend. multiple dealerships, Mazda 495 were upfront about costs and easy to deal with. Would definitely recommend. More
Service was great. They did exactly what I needed done and didn't try to upsell me with unnecessary repairs. Paul is fantastic and I trust him with my car completely. and didn't try to upsell me with unnecessary repairs. Paul is fantastic and I trust him with my car completely. More
Nice service and a great customer service the new video explaining the details when the car gets service is very nice. Great work. Thank you. explaining the details when the car gets service is very nice. Great work. Thank you. More
495 Mazda was excellent as expected given the reviews I had seen from other customers prior to my visit. I went in for a simple service (oil change+) and a concern with my tires/brakes and they ended up fi had seen from other customers prior to my visit. I went in for a simple service (oil change+) and a concern with my tires/brakes and they ended up fitting in the service, rear brake replacements, cabin air filter change, checking the tires & tire pressure light sensors to make sure of no other issues and completing an open recall item I've had on the car for years ALL in the same visit. Pricing was as expected and they even made a video of my car after lifting it up on a lift to show how my rear brakes looked and why the needed to be replaced but to also show other parts of the car and how they were in good condition. This place is EXCELLENT. More
Excellent care and service....the BEST car buying experience I have ever had. Time was given to answer all questions, the price was fair and the car was delivered to my front door ! Everybody at 4 experience I have ever had. Time was given to answer all questions, the price was fair and the car was delivered to my front door ! Everybody at 495 Mazda made this a great and easy experience... More