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495 Mazda - Service Center

Lowell, MA

4.8
1,467 Reviews

1,467 Reviews of 495 Mazda - Service Center

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February 05, 2024

it was very professional. They went through the details and also sent a video of the car which was helpful! More

by dshravan0
Recommend Dealer
Yes
February 05, 2024

Very courteous, showed me exactly what my issues were and made recommendations. Pleasant, painless, ok More

by P
Recommend Dealer
Yes
February 05, 2024

Good service and fast. I totally recommend 495 mazda to anyone that has a mazda. Very goos service and good explanation of any findings. More

by ing.torres08
Recommend Dealer
Yes
Employees Worked With
Paul
February 05, 2024

The atmosphere is very pleasant. To me that means the management is cool. The staff, especially Jonathan, the Service Manager, is friendly, efficient, and thorough. The salemen are h More

by mlahaj675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in sales.
February 04, 2024

I scheduled to have my oil changed and the state inspection. I had called the night before and confirmed the service in person while I waited for the vehicle. My tires were rotated and I didn't ask More

by Gianismom
Recommend Dealer
No
February 04, 2024

Enjoyed the service and customer relations. The waiting area was well stocked and comfortable. Word. More

by naterfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Very pleasant Very pleasant, easy to work with all involved Really really pleasant Good experience More

by jamesw73
Recommend Dealer
Yes
February 03, 2024

Visited dealership for oil change and general checkup. As usually everything was done in a timely manner. I really liked the video review feature and detailed report emailed afterwards. More

by Alex Bishop
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

They took me right away and were extremely professional I was out in a little over an hour More

by dkent58
Recommend Dealer
Yes
February 02, 2024

They were very helpful and provided a loaner car while my car was being worked on. More

by ChrisV
Recommend Dealer
Yes
Employees Worked With
Jonathan
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