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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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September 17, 2024

Everyone was extremely patient with me and kind to me! Im in college and out of state and everyone worked with me and my schedule. More

by caitlin owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
September 15, 2024

Alex M - Our salesperson was really helpful and got us a good deal. Please do your homework about the optional packages (GAP insurance, extended service etc.) and their costs before signing the papers. YOU More

by AA
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Service and cleanliness of the waiting area was great but the amount of time I waited for an oil change was excessive. I would’ve appreciated more communication about the wait time as soon as I dropped off t More

by katinag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
September 11, 2024

The service is wonderful and everyone is extremely helpful . When I had an issue they got me right away which I really appreciated it . More

by ariebartlett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
September 09, 2024

Good maintenance service with tire rotation and state inspection completed to my satisfaction and tmely More

by jncadena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
September 08, 2024

Recently purchased a new vehicle. The service department delivered a clean new vehicle for pickup. Delivery time of the vehicle was as promise. Emily was a please to work with. Look f More

by Fireside
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Soun
September 08, 2024

Enjoyed the customer service and looking forward to continuing relationship with the dealership ! Best wishes More

by Girish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
September 08, 2024

Very quick and efficient checkin process. People were friendly and helpful. Service was completed in a reasonable time and I got a video text that showed me the one thing they found that ne More

by STEVE DERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept - don’t remember her name.
September 06, 2024

Waiting area is really nice, people are very friendly. Also there was a pup that I got to pet which always gets bonus points for me. More

by elizabethrbroderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
September 06, 2024

Great customer interaction. Nice waiting area for getting my work area. Very good update and billing process More

by arvindsudarsanam1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
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