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A-1 Toyota
New Haven, CT
1,144 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,144 reviews
January 10, 2017
Very impressed! It was my first experience getting a new car and every step of the way was smooth. I had an amazing experience. I am very impressed. Everything was ex It was my first experience getting a new car and every step of the way was smooth. I had an amazing experience. I am very impressed. Everything was explained thoroughly and i felt very comfortable with my decisions. More
by Wendakiss
Employees Worked With
Carlos Orozco, Mohammad Durrani
January 10, 2017
Refreshing experience buying a car After going to a couple of Toyota dealerships A-1 was a breath of fresh air without haggling or pressure. I simply made an online inquiry about the ve After going to a couple of Toyota dealerships A-1 was a breath of fresh air without haggling or pressure. I simply made an online inquiry about the vehicle I wanted and got a quick response with the most comptetitive price among 3 dealers. They also gave me a great price on my trade. The salesperson I dealt with Sunny and fincancial manager, Angel, were no xxxxxxxx kind of people and took care of me. I operate straightforward and say what's on my mind. If you want a good car buying experience and great price go here. More
by Anthonyg
Employees Worked With
Sunny Dhawan, Angel Ramos
January 09, 2017
Good. We came in already having found a suitable car online and had an efficient experience. One dislikes salesmanship directed towards extended warranty fo We came in already having found a suitable car online and had an efficient experience. One dislikes salesmanship directed towards extended warranty for expensive to replace features one wishes the manufacturer had not put on the in the first place, but one understands. One dislikes the inconvenience of accomplishing this review, validating it, etc., against the possibility that that those who provided such good service will not be rewarded properly. More
by sourpuss
January 07, 2017
Quick, Professional, respectful Daniel was very, very helpful, I was hoping for little more money for my trade, Adam would budge, Should sell it my self. (could save $) Daniel was very, very helpful, I was hoping for little more money for my trade, Adam would budge, Should sell it my self. (could save $) More
by Voytek
Employees Worked With
Adam, Carlos Orozco, Danielle Taylor
January 06, 2017
A straight-forward and comfortable buying experience. We came in with a reasonable idea of what we wanted to buy and were very capably assisted by Eddie Oliveras. While we changed our mind about which car We came in with a reasonable idea of what we wanted to buy and were very capably assisted by Eddie Oliveras. While we changed our mind about which car we would purchase, Eddie remained thoroughly helpful and informative during the process. He made us feel respected and appreciated as customers and we never had the feeling that we've had in other dealerships that the only interest dedicated to us was the interest in our checkbook. Our son referred us to A-1 because of his continuing satisfaction with their support since his purchase of a car a few years ago. More
by little red car
January 05, 2017
Amazing This was my first time purchasing at a dealership. I'm beyond happy i went to A1Toyota ! Eddie & Carlos went above & beyond making sure I left happy ! This was my first time purchasing at a dealership. I'm beyond happy i went to A1Toyota ! Eddie & Carlos went above & beyond making sure I left happy ! I'd definietly recommend them ! More
by Mvbuendia
January 04, 2017
Outstanding and comprehensive, A very satisfying experience. Every staff person who we worked with was exceptional. The salesperson is very experienced and we were so happy to be wo A very satisfying experience. Every staff person who we worked with was exceptional. The salesperson is very experienced and we were so happy to be working with him for our third purchase from this dealership. Thank you. More
by KWA1
Employees Worked With
Other Employees :
Carlos Orozco, Tiffany Stewart
January 03, 2017
Professional experience. Mohammed Durrani was very professional in dealing with me about the Toyota corolla I was interested in and eventually bought. He is very friendly and Mohammed Durrani was very professional in dealing with me about the Toyota corolla I was interested in and eventually bought. He is very friendly and made me very comfortable in making a decision to buy. Sincerely, Jaime Wagner More
by jwagner0813
Employees Worked With
Mohammad Durrani
January 02, 2017
Fantastic Service/ Amanda Botto I was very pleased with the great sevice of Amanda,, she was very knowledgeable and really helpful ,, she would explain things in full details about t I was very pleased with the great sevice of Amanda,, she was very knowledgeable and really helpful ,, she would explain things in full details about the vechicle I was purchasing,, got a great deal my new Toyota Sequoia ,, (even on my trade-in) ,, where no other dealerships could match,, More
by George Nassra
Employees Worked With
Amanda Botto
January 02, 2017
Great Buying Experience Very happy to work with Mitch. He was honest, knowledgeable and he presented all the information in a simple and very straightforward way. I felt like Very happy to work with Mitch. He was honest, knowledgeable and he presented all the information in a simple and very straightforward way. I felt like I was in a good hands, and will definitely return to A-1 for my next purchase. Thank you Mitch! More
by MariaCT
Employees Worked With
Mitchell Burban
