ALM Kia South

I will never take my car back to them for service. Still having issues and my recent visit had a piece missing off the car when I went to get it. Patiently waiting on them to replace that piece. The s Still having issues and my recent visit had a piece missing off the car when I went to get it. Patiently waiting on them to replace that piece. The service rep was nice, but that place is awful! I still can’t drive my car. So frustrating. More

The service team knocked out a recall on my 2019 Niro hybrid and checked all historical messages for me in about an hour. The shop is clean and very professional. hybrid and checked all historical messages for me in about an hour. The shop is clean and very professional. More

This was by far the absolute worst car buying experience. We were told by the manager and the sales rep, they would take care of a damage to the car we purchased. We have gone back to the dealers experience. We were told by the manager and the sales rep, they would take care of a damage to the car we purchased. We have gone back to the dealership three times and the issue has yet to be rectified. Only for the sales rep Chaz to tell us, they will not be repairing the damage. Each trip to the dealership was an hour drive. Time wasted and no resolution. I have left message both for the manager and ALM’s corporate office no one has returned my call in three weeks. Very unethical practices. Do not recommend! More

The customer service rep Ken and his associates were very professional, knowledgeable, and kind. This was my first experience at this Kia dealership and I’ll definitely be back. professional, knowledgeable, and kind. This was my first experience at this Kia dealership and I’ll definitely be back. More

I had an amazing experience purchasing my new car! From start to finish, the entire process was smooth, professional, and stress-free. The customer service was outstanding, and the staff went above an From start to finish, the entire process was smooth, professional, and stress-free. The customer service was outstanding, and the staff went above and beyond to make sure I felt comfortable, informed, and confident in my purchase. Buying a car is a big decision, and it’s important to feel valued as a customer. I truly appreciated the patience, kindness, and attention to detail throughout the entire experience. I never felt rushed or pressured, and they made the process enjoyable. I absolutely LOVE my new car and couldn’t be happier with my purchase! Thank you to the entire team for making this such a wonderful experience. I highly recommend this dealership to anyone looking for a new vehicle and exceptional customer service. Definitely a 10/10 experience! 🚗❤️ More

Chaz is the man! great service & commitment! Would recommend 5/5 shoutout to Travis the manager… great service & commitment! Would recommend 5/5 shoutout to Travis the manager… More

Do not keep there promise to the customer. Over three weeks can't get what they promised and i spend $20.80 for emission test and they refund me $20.00. They had the recipient. At this point 3 Over three weeks can't get what they promised and i spend $20.80 for emission test and they refund me $20.00. They had the recipient. At this point 3 weeks in no kept promises More

My boy D. Barnes got me into the newest car ive had in a long time. I really appreciate him working with me and shoutout to Chantal for referring me. Barnes got me into the newest car ive had in a long time. I really appreciate him working with me and shoutout to Chantal for referring me. More

My salesman did a outstanding job in describing the vehicle that I wanted and showed me a lot of it features that I didn't realize. He was very patient with me in my purchase. vehicle that I wanted and showed me a lot of it features that I didn't realize. He was very patient with me in my purchase. More

Nice team, responsive to requests, nice waiting area. Quick repair on car with updates through the process Quick repair on car with updates through the process More