ALM Kia South
Union City, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,778 reviews
My Service person was GREAT but that was all. This review is for the ALM dealership in Union City not Alpharetta. I gave the rating that I did because the service person was great but the time This review is for the ALM dealership in Union City not Alpharetta. I gave the rating that I did because the service person was great but the time for the promised work was ~ 40 minutes extra. I had an engagement schedule for 11:30 which I had to cancel, even though I arrived to your dealership before 9:00am and was not out until noon (I believe). I also was a bit annoyed that my old coupons were not honored and that the money I had on the books for the other dealership did not transfer over. I assumed this was the same dealership but I now realize it is not. When I was trying to get information about my vehicle, I had a hard time finding anyone to provide me with answers and when it was finally time to leave for me and a few other customers, the only exit was blocked with other cars. The only saving grace was your service person. I believe her name was Tasha. She was very apologetic about my inconveniences. I worked with Brandon at the previous dealership and I am told that he does work for you all but he happened to be off on the day I scheduled my appointment. So because of Tasha and Brandon, I will definitely give your service center another try but at this time I would not recommend your service center. More
The worst experience ever!!!!! The service was very poor, my dealer likes to go back on his word and is not very responsible. An emissions check was supposed to get done on Tuesday, The service was very poor, my dealer likes to go back on his word and is not very responsible. An emissions check was supposed to get done on Tuesday, brakes done on Wednesday and I pick up the car on Thursday. The car was completely paid for on Tuesday. Go up there on Thursday emissions still not done. So Friday morning, they do emissions, and both parties agreed to have the car delivered to the home of the buyer. The car dealers got the emissions done and is now telling the buyer to go to the dealership to pick up the car, instead of going through with deal and deliver the car. More
Maintenance My experience at ALM KIA SOUTH was very pleasant. The snacks were very much thoughtful and appreciated. Efficient and timely service. The waiting are My experience at ALM KIA SOUTH was very pleasant. The snacks were very much thoughtful and appreciated. Efficient and timely service. The waiting area was clean and comfortable. More
Great service! Service consultant Tasha made my visit extremely enjoyable. She was very attentive to my needs on the phone before my arrival and upon my arrival. Lov Service consultant Tasha made my visit extremely enjoyable. She was very attentive to my needs on the phone before my arrival and upon my arrival. Loved the customer waiting area!! More
Thank You waddell , rianna , jawon & anfernee has been a major help in getting my Kia Forte ! they made everything seem much smoother with getting my new car waddell , rianna , jawon & anfernee has been a major help in getting my Kia Forte ! they made everything seem much smoother with getting my new car More
Joshu Thurston purchase of Kia Forte Excellence customer service! Anfernee jawon Chris gant and Rashard had very great customer service. They made me feel comfortable, got me into my car Excellence customer service! Anfernee jawon Chris gant and Rashard had very great customer service. They made me feel comfortable, got me into my car in no time, etc. I would definitely recommend anyone getting a new car to come see these guys at ALM Kia south More
Review Customer service was excellent. All around EVERYONE was helpful, patient and did everything with a smile.. Erica Jawon Anfnee and Fundrail Mark.. Than Customer service was excellent. All around EVERYONE was helpful, patient and did everything with a smile.. Erica Jawon Anfnee and Fundrail Mark.. Thanks to all that made my day well More
They did excellent job in service Went for oil change and tire pressure. They picked up on the two recalls. Excellent service Every one was kind friendly and helpful. Will revert to Went for oil change and tire pressure. They picked up on the two recalls. Excellent service Every one was kind friendly and helpful. Will revert to everyome More
Great Customer Service Great People to work with. Thoughtfulness of providing water, coffee, snacks for the wait period was great. Would have been nice to know of the new lo Great People to work with. Thoughtfulness of providing water, coffee, snacks for the wait period was great. Would have been nice to know of the new location prior to coming. More
Great service My experience at ALM KIA SOUTH was a great. Not only was my car taken care of, but the service representative Chad kept me informed. The office was c My experience at ALM KIA SOUTH was a great. Not only was my car taken care of, but the service representative Chad kept me informed. The office was clean and the refreshments were good and fresh while I waited. Everyone was very friendly. Bernard Edwards, More