ALM Kia South

The salesman, Robert Johnson was personable, friendly and helpful. He answered all questions and listened. and helpful. He answered all questions and listened. More

The people at the dealership, especially Sierra Johnson went out of her way to help me in every way that she could, including the managers working with her great job team went out of her way to help me in every way that she could, including the managers working with her great job team More

The Service Sucks! !!!After nine years as a loyal Kia customer, I am extremely disappointed with the service I received from ALM Kia South in Union City. My 2024 Kia Car !!!After nine years as a loyal Kia customer, I am extremely disappointed with the service I received from ALM Kia South in Union City. My 2024 Kia Carnival was towed there on September 11, 2026, because it would not start, and I did not receive my vehicle back until October 9. During those weeks, communication was extremely poor. My husband and I repeatedly called for updates, received little follow-up, encountered full voicemail boxes, and were given completion dates that repeatedly passed. Despite requesting a loaner vehicle several times, one was never provided or offered. I eventually paid more than $900 for repairs even though my vehicle has a warranty, and I have concerns about whether some of the repairs or parts were connected to recalls. The extended loss of our vehicle caused my family serious transportation problems and financial hardship. I love my Kia vehicle, but this experience has greatly damaged my trust in the dealership. Customers should not have to repeatedly call and visit a dealership just to receive basic updates about their vehicle. More

Excellent customer service. Very experienced sale persons. Went above and beyond to get the car that we wanted. Very experienced sale persons. Went above and beyond to get the car that we wanted. More

Professional, knowledgeable, and friendly service! Will definitely do business with them again! Thank you all so much! Special Thank you to my salesperson Khadijah! Will definitely do business with them again! Thank you all so much! Special Thank you to my salesperson Khadijah! More

Great Team, not to mention Fred was patient and has great customer service. Overall great experience at AML South. customer service. Overall great experience at AML South. More

I was on time and they promptly took care of my car with a very reasonable amount of time a very reasonable amount of time More

It does take the sales department a while to get to the phone but Jaylond was excellent! Received my vehicle and returned it to us fixed the very next day! phone but Jaylond was excellent! Received my vehicle and returned it to us fixed the very next day! More

Communication and promises are very poor. I had to pay for my emission. No refund yet after two weeks. I had to call on various occasions and only got promises. It seem they just wanted to se I had to pay for my emission. No refund yet after two weeks. I had to call on various occasions and only got promises. It seem they just wanted to sell me a car. More

It was a pleasant exchange on both sides, largely because of how courteous their crew was. They kept a kind attitude toward me and made the interaction feel naturally positive. of how courteous their crew was. They kept a kind attitude toward me and made the interaction feel naturally positive. More