ALM Kia South

You can never get anyone to answer the phone when you need them. A lot of the mailboxes do not have space to leave a message or there isn’t anyone’s name on the voicemail so you have no idea whose mailb need them. A lot of the mailboxes do not have space to leave a message or there isn’t anyone’s name on the voicemail so you have no idea whose mailbox you left a message on, IF you were lucky to leave a message. You get the runaround every time you are there. More

Had the opportunity to work with the leadership of this dealership to get the car I wanted. dealership to get the car I wanted. More

Alex did a great job throughout the process, we really appreciate the help and professionalism. We will definitely be return customers. appreciate the help and professionalism. We will definitely be return customers. More

We work with Lavar and is always easy to deal with an responsive, I suggest reaching gout to him if you're getting your unit serviced here. responsive, I suggest reaching gout to him if you're getting your unit serviced here. More

I purchased a brand new vehicle from this dealership two months ago and currently only have 2,400 miles on it. According to the owner’s manual, the service interval is 8,000 miles or 12 months. Despite that months ago and currently only have 2,400 miles on it. According to the owner’s manual, the service interval is 8,000 miles or 12 months. Despite that, my service light has already come on. I contacted the dealership because if I buy a brand new car, I should not need an oil change after only two months and before even reaching one-third of the mileage interval. I explained this to them and asked for help with the situation. I want to be clear I did not ask for a free service. I only asked if they could offer a reduced service cost to help make this right. Unfortunately, they told me they would not help in any way. No explanation, no attempt to work with me, and no effort to resolve what seems like a reasonable concern. This experience left me feeling like once the sale is complete, customer service is no longer a priority. I expected better support and accountability after purchasing a brand new vehicle. I called the dealership last week and never received a call back and had to follow up myself. More

I got great, fast customer service. The people who took care of my request were super kind and went the extra mile to help me. The people who took care of my request were super kind and went the extra mile to help me. More

We had an AMAZING experience ALM Kia South. Keleen and Peoples were nice, didn't rush us, gave a great deal and I would highly recommend not only the two of them, but also this entire dealershi Keleen and Peoples were nice, didn't rush us, gave a great deal and I would highly recommend not only the two of them, but also this entire dealership. Lauren who helped with our financing was also amazing! She was honest, didn't push anything that was not needed and was incredibly nice! I love my new Hyundai Tuscon! Thank you! More

They were very helpful and courteous with the services that I needed I would recommend this dealership that I needed I would recommend this dealership More

Lavar Frederick was a big help as my car was being serviced! He was very attentive, and he made sure it didn’t miss a service to help it run better. serviced! He was very attentive, and he made sure it didn’t miss a service to help it run better. More

Super fast, convenient as for time, keep me informed the whole time and excellent work whole time and excellent work More