1,342 Reviews of ALM Kia South - Service Center
Zirie makes the entire experience actually pleasant. From a warm welcome, to keeping me updated to making sure that I am satisfied. What more can a customer ask for? From a warm welcome, to keeping me updated to making sure that I am satisfied. What more can a customer ask for? More
They will lie to you and rob you! They are not honest. They only car about money. They do not take good care of your car. They will tell you things cost way more than they do. They to They are not honest. They only car about money. They do not take good care of your car. They will tell you things cost way more than they do. They told me it would be $200 to change my headlight because they have to remove the entire bumper. I looked it up on YouTube and changed it myself via the hood in 5 minutes. They told me the service I needed would take 5 hours though my insurance company argued for days that it should not take more than 2 hours. They charge $185+ an hour for labor. They charged me for 5 hours but it only took one hour of work. They said they checked my tires, headlights, did a courtesy clean, etc but my car was in the exact condition it was in with no cleaning, all my tires were at a very low pressure, and one of my head light was out. They charged for a diagnostic they did not do. They claimed so many things but didn’t actually do anything of the things they claimed or marked off as done. Worst experience ever and I have been driving Kia and getting serviced at other Kia dealerships for 10 years. Please do not go here AT ALL. More
Great customer service. Clean waiting area. Speedy service. The other customer around me was pleased too. Clean waiting area. Speedy service. The other customer around me was pleased too. More
Terrible customer service for out of town customers. Untruthful about damage to the car, delivered with empty gas tank, no service was performed on vehicle. Overall horrible experience. Untruthful about damage to the car, delivered with empty gas tank, no service was performed on vehicle. Overall horrible experience. More
Good customer service and quality work and keeping me informed on what is going on with my car while getting fixed informed on what is going on with my car while getting fixed More
This is a great dealership. We were promptly greeted by a knowledgeable service writer. All work was performed quickly and professionally. A good overall experience. We were promptly greeted by a knowledgeable service writer. All work was performed quickly and professionally. A good overall experience. More