1,327 Reviews of ALM Kia South - Service Center
I love how the waiting area is always clean and they have a variety of refreshments to choose from. Whenever I go, I always set my appointments with Precaria, she's absolutely amazing! She's very knowledgeab a variety of refreshments to choose from. Whenever I go, I always set my appointments with Precaria, she's absolutely amazing! She's very knowledgeable of services and recommendations, quotes accurate wait times, and she always offers excellent customer service. She makes my experience that much more enjoyable ALWAYS! More
I love working with Paris, she is truly an asset to your dealership. She takes good care of me. dealership. She takes good care of me. More
I have a car 2013, kia soul that have a recall but the car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, i car sat and now the recall is expired but the wheel knocks from side to side , very dangerous, with kids in the car , they charging me $440 to fix, it was escalated to DM who declined to fix, not happy! More
I was sold a car that had issues from the moment I left the lot. I was given the run around to get it fixed and basically stuck with the car. The dealer was too busy trying to avoid responsibility for any the lot. I was given the run around to get it fixed and basically stuck with the car. The dealer was too busy trying to avoid responsibility for any repairs they were saying I caused damaged to the car within a few days of purchase. However it turns out that chevy needed to repair a recall on the car. More
Steven customer service was phenomenal. 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership 5 stars across the board. The best service I’ve had since I’ve been bring my car to this dealership More
Every thing was timely and I received hood professional service from the team member. She was nice and took her time great all the information she needed to render the services I needed. service from the team member. She was nice and took her time great all the information she needed to render the services I needed. More
At this dealership my car was there 2 weeks before I heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my c heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my calls, she finally sent a list of what was going on with my car which was over 2300.00. I feel out what I thought I needed and called back to see if she received the the information but she didn't answer but the person that answered did help me and I thank him. But the wait was to long without any communication. More
I was okay with the service & quick turn around time for mty car to arrive until I just got a call that my sales agent, switched my VIN numbers on my paperwork & now I have to go back & resubmit all paperwo mty car to arrive until I just got a call that my sales agent, switched my VIN numbers on my paperwork & now I have to go back & resubmit all paperwork, call & get paper work corrected & call my bank to get all loan info updated . Not to mention I’ll have to wait to get a new tag . More