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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,328 Reviews

1,328 Reviews of ALM Kia South - Service Center

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March 23, 2023

It shouldn't be so hard to speak to customer service on the phone. no one answers. voice mailbox is always full. will go elsewhere for future services. I I called the marietta location in frustration. an More

by GEORGE97
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ki in service was friendly.
Mar 23, 2023 -

ALM Kia South responded

Sorry you had an issue, thank you for letting us know

March 23, 2023

This was my first experience with Kia service department, and it was a very positive experience! I was received in a very positive professional way! I was kept informed about the timing, which was very good More

by LADYEARL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Miyah Hardy
Mar 24, 2023 -

ALM Kia South responded

Super glad we could help you today! See you next time?

Mar 24, 2023 -

LADYEARL8 responded

No problem! Looking forward to seeing on my next visit!

March 13, 2023

AWESOME ! ! couldn't ask for better services, kept me updated on my service untill the end. More

by READERGIRL193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PERCARIA DALLAS, Jasmine Branch
Mar 13, 2023 -

ALM Kia South responded

Super glad we could assist you today. Thank you for coming by today

March 11, 2023

Very nice, and professional. The best KIA dealership I have been too. I will not take my Optima anywhere else. Precaria was so sweet and kept me up to date and if I had any quest More

by MISSSPYDERGST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Precaria
Mar 11, 2023 -

ALM Kia South responded

Super glad you stopped by today, we enjoyed helping you with your vehicles service needs. See you next time

March 04, 2023

humble, room for price negoatiation is there, was expecting some sort of freebies too for a costly car More

by kannan.moopnar
Recommend Dealer
Yes
Employees Worked With
forgot the name
Mar 04, 2023 -

ALM Kia South responded

We all would like to have something for free, not the way things are today. We appreciate your business

February 25, 2023

Horrible and my car is still not fixed. I’ve only had the car 1 month and have been for repairs 8 times. They also went in my bag and stole my money $100 in less than 2 minutes of me gettin More

by shemikaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome Bigby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

ALM Kia South responded

Sometimes there are issues beyond our control. If we had more information we could assist you, please email us at jhowell@almkiasouth.com. We would like to look into this ASAP

February 23, 2023

Ms.Rebekah is the best I recommend her every time I'll be there soon More

by KOCO1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Feb 24, 2023 -

ALM Kia South responded

Super glad we could assist you today. See you next time!

February 23, 2023

Only place I've ever been to that goes above and beyond. Esthetic about going to be served here! Love them and am so excited to go back when needed to be serviced again. Yay! And Paris is great! More

by ENIBLETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris
Feb 24, 2023 -

ALM Kia South responded

Awesome, thank you for sharing. We loving helping our customers, see you next time

February 20, 2023

This dealership has a poor quality of cars and very unprofessional employees. Needs lots of improvement. More

by Harmony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saumil Bhatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Brown, Kevin Herrera
Feb 20, 2023 -

ALM Kia South responded

We can review your situation if you would like to send us an email to jhowell@almkiasouth.com. We carry a huge inventory of vehicles for every buyer.

February 20, 2023

Ensure that all services were rendered. I paid for a tire rotation that was never completed. Didn't realize until I got home, looked at my bill, and realized that i never gave them my wheel More

by CANDICESSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service 5 stars
Feb 20, 2023 -

ALM Kia South responded

Please come back and see us, we need to rotate those tires ASAP. And refund some money to you if we did not rotate the tires

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