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Access Ford of Corpus Christi

Corpus Christi, TX

4.6
2,469 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,469 reviews

October 09, 2021

I have dealt with Access Ford for many years. Service department (Juan) is an asset to the dealership. I will continue to return for both new vehicles and service. More

by ANZALDUA_FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

October 07, 2021

Dealing with the sales person, and the general manager was difficult during the time that we were there. Truck was advertised at one price, we found it for a different price, they did honor the lower pric More

by RSMONSE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Martinez
Oct 07, 2021 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback! We have an internet market value pricing structure that prices all of our vehicles to market for us. Cars.com just so happened to have a glitch in their system to where they did not update the pricing as we normally do which is why we honored the price for you. Normally, we would not have done that but in this instance, we felt it was the right move. Customer satisfaction is our number 1 priority and we felt honoring the price was the professional thing to do. I am saddened to see that Diana was only a 2 star salesperson in your eyes. Her customers are normally very happy with her knowledge, expertise, and professionalism. Her and I will discuss this situation further and make sure we can avoid situations like this in the future. If you would like to discuss this further you can contact me at the information below. Thank you for your business! Larry Cluff General Manager 361-698-3400

Oct 08, 2021 -

RSMONSE responded

Thank you, I would welcome the Opportunity to discuss my concern. Granted I will admit she is under no alligation to grant my request. However I‘ve Called and texted a couple of times, and have not really heard back from her. I hold no ill will towards her, I would just like a little bit better customer service.

October 05, 2021

This is my 3rd F-350 I have bought from Access. They have always treated me fairly and it’s been a no hassle deal each time. Great dealership. More

by CAPTPAUL0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Martinez, Roy Richter, Larry Cluff
Oct 05, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! Larry Cluff General Manager 361-653-3498 LCluff@lithia.com

October 05, 2021

The dealership was great and our salesman George was amazing would definitely recommend this place More

by NADIA.ANN80
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Martinez
Oct 05, 2021 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us! We're happy to hear it went well working with George and hope you enjoy your new vehicle. We truly appreciate your feedback! Just minutes from anywhere in Corpus Christi! Larry Cluff General Manager 361-653-3498 LCluff@lithia.com

October 05, 2021

I have been a customer with access ford for over 20 years. They have always treated me right. And I always return back for oil changes. New tires Michelin tires. New batteries. I have a 2017 GT Califor More

by JUANMANUELHINOHOSA1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter, Larry Cluff, Robbie Jackson
Oct 05, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

October 02, 2021

The service dept and parts dept we're very helpful to me and they can service my new truck from now on .they were very respectful and focused on service to customer service excellent. More

by Asdelua68
Recommend Dealer
Yes
Employees Worked With
Ruben Martinez, Marty Garcia
Oct 03, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

October 01, 2021

I arranged for a loaner and took my car in for service. The assistant Mgr said That I did not schedule, I just explained that indeed I had and I needed a car so as not to be late to work. He said I would h More

by NEB112156
Recommend Dealer
No
Employees Worked With
Maybe Hector, not sure
Oct 02, 2021 -

Access Ford of Corpus Christi responded

I apologize you had a less than exceptional experience with our service department. We strive to make customer satisfaction our number one goal and it seems we may have missed the mark on this experience. I have met with both advisors and shuttle drivers to ensure this doesn't happen again. If you have any additional concerns you would like to talk about, please do not hesitate to reach out. My information is provided below. Thank You, Larry Cluff General Manager 361-698-3400

Oct 03, 2021 -

NEB112156 responded

Thank you Mr.Cluff. I want to make sure that you know that the female advisor was mortified and very apologetic, she did everything she could. The shuttle driver who drove the Red Explorer was also awesome, very kind, and also apologetic that he wasn’t called to take me to work. Those two individuals exemplify true customer care, not just service. That is what makes people feel valued. Thank you so much for responding. Nancy Brown

October 01, 2021

They are prompt courteous and anxious to please. Care about customers and care about their situations. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
Oct 03, 2021 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

October 01, 2021

Always reliable,they are very nolegable and quick to find the problems, pleasant to work with More

by saltfishingbuddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Larry Cluff General Manager 361-653-3498 LCluff@lithia.com

September 30, 2021

Every thing was great for me when I went in to the service department Thursday More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to leave us a five-star review! Thank you again for choosing Access Ford Lincoln of Corpus Christi; we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! Barry Beard Service Manager AccessFord.com 361-698-3400

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