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Access Ford of Corpus Christi

Corpus Christi, TX

4.6
2,434 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,434 reviews

October 07, 2022

Good service, very friendly and helpful and professional and answered all our question that we had More

by DEBBIEBARRERA27
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was helpful! We hope to see you again here at Access Ford of Corpus Christi!

October 06, 2022

Rick Lerma has been a great salesman from day 1. I walked right in looking for a fleet manager and he just stood up and introduced himself to me and said he could help me with what I was looking for More

by JOSE.MARQUEZ0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Access Ford of Corpus Christi responded

Hi Jose, Thank you for the review! We are glad your time with us was great! We hope to see you again here at Access Ford of Corpus Christi!

October 05, 2022

I always get my car serviced here and Juan in service is always very helpful and prompt. More

by SADIEGONZALES123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Access Ford of Corpus Christi responded

Sadie, Thank you so much for your kind words for Juan, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 05, 2022

Fast, courteous, and professional. Everyone was absolutely amazing. Best service I have ever received at a dealership. More

by KELLYBILLINGTONHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Access Ford of Corpus Christi responded

Hi Kelly, Thank you for the review! We are glad your time with us was professional and fast! We hope to see you again here at Access Ford of Corpus Christi!

October 05, 2022

All the people we were involved with were very helpful and explained every thing to us. More

by Debi and Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was helpful! We hope to work with you again here at Access Ford of Corpus Christi!

October 04, 2022

My camera wasnt put on it's on back order and the car was at shop for around 3 weeks for nothing... I cant even connect my phone to the radio because no camera. So practically nothing was done and car in sho More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Juan Buentello JBuentello@lithia.comThank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. JR Velasco General Manager rvelasco@lithia.com

October 04, 2022

tech was trash didnt care because he was going on vacation. worst service ever period More

by jrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your visit. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below Juan Buentello JBuentello@lithia.comThank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. JR Velasco General Manager rvelasco@lithia.com

October 04, 2022

Service advisor was not helpful. Advisor was not attentive to customers. The service department may be understaffed or inexperienced. More

by Quakegt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing this. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Juan Buentello JBuentello@lithia.comWe're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. JR Velasco General Manager rvelasco@lithia.com

October 04, 2022

They did a great job of getting me exactly what I wanted. They also kept me informed on the progress with my order. Very polite and caring for my needs. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Access Ford of Corpus Christi responded

Hi Ron, Thank you for the review! We are glad your time with us was great! We hope to see you again soon!

October 03, 2022

My experience was great Rick Lerma had everything ready on go for us I will go back More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Access Ford of Corpus Christi responded

Here at Access Ford Lincoln of Corpus Christi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

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