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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,794 Reviews

1,794 Reviews of Access Ford of Corpus Christi - Service Center

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June 06, 2024

Marisa did her job as she should. Very congenial with a grumpy old man! I don’t like your labor charges! Too high for fixed income folks. Won’t use the service department except for o More

by PAWPAW19462003
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marisa
Jun 07, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. We're glad Marisa provided excellent service at Access Ford of Corpus Christi, but we understand your concerns about the labor charges. We'll take this into consideration and hope to better meet your needs in the future!

June 06, 2024

Excellent company both Rudy Lerma and Diana were a pleasure to do business with. I would recommend them to anyone More

by Jeff Willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Access Ford of Corpus Christi responded

Jeff, thank you for recommending Rudy and Diana! We're glad to hear you had a great experience with Access Ford of Corpus Christi.

June 05, 2024

They always are very helpful when you bring your car in for service. They explain everything they are going to do. They also treat you right. Kind and courteous staff. More

by luispena1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Access Ford of Corpus Christi responded

Luis, we're delighted to hear that our team at Access Ford of Corpus Christi provided you with helpful and courteous service. Thank you for sharing your positive experience!

June 05, 2024

Slow service, poor communication Technicians missed Issues that should’ve been identified before conducting further services More

by Gthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns and bringing this to my attention. We strive to provide thorough and efficient service, so I apologize for the issues you may have experienced. If you'd like to discuss this further or need any assistance, please reach out. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

June 05, 2024

Helpful sales staff and very helpful service team. It was the difference in these service levels that prompted me to buy my F250 from Access instead of the Ram 2500 I was considering. Access’s servi More

by KEVINKIRKSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with any of the above people. I worked with Doug Alexander and Alex on the sale, and with Sean on the service.
Jun 05, 2024 -

Access Ford of Corpus Christi responded

Kevin, we're delighted to hear that our service team at Access Ford of Corpus Christi made such a positive impact on your decision. Thank you for choosing us and sharing your experience!

June 04, 2024

Access Ford is very professional in all services offered, from sales, automotive services, and customer support. I just recently purchased a 2023 F-150, this makes the 4th F-150 I have purchased from Acces More

by DONALD.MURPHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Carson / Sales
Jun 04, 2024 -

Access Ford of Corpus Christi responded

Donald, thank you for your continued support and kind words about Access Ford of Corpus Christi! We're delighted to hear that you're enjoying your new 2023 F-150. Safe driving!

June 04, 2024

Someone always asking if I've benn helped. Lead me to the right person. Everyone super nice. Service was fast. More

by EDNAYF1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're glad to hear our team at Access Ford of Corpus Christi provided quick and friendly service. We appreciate your support!

June 04, 2024

Friendly staff. .great service..punctual..clean.. Nice merchandise..knowledgable service techs…fast and friendly service More

by Hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Jun 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for highlighting the friendly staff and great service at Access Ford of Corpus Christi! We're glad to hear our team made a positive impression. We appreciate your support!

June 04, 2024

Every time I've had my truck in for major work they've always gone above and beyond to help me as quickly as possible More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa
Jun 04, 2024 -

Access Ford of Corpus Christi responded

Tyler, we're delighted to hear that our team at Access Ford of Corpus Christi has consistently provided you with exceptional service. Thank you for your continued trust and support!

June 03, 2024

Excellent customer service. They make sure you’re taken care of from beginning to end. More

by MTCCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Access Ford of Corpus Christi responded

It's wonderful to hear that you had an excellent experience with us at Access Ford of Corpus Christi! Ensuring that our customers feel taken care of throughout their entire visit is our top priority. We appreciate your feedback and look forward to serving you again in the future!

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