Acton Toyota of Littleton

Excellent!! I put off purchasing a new car for the longest time, but with Brent at Acton Toyota there was no pressure and love my car!!! I put off purchasing a new car for the longest time, but with Brent at Acton Toyota there was no pressure and love my car!!! More

Sales is great. Service is NOT. I brought my vehicle in for scheduled maintenance in June 2018. While it was there, I asked if they could look for fluid leaks since I noticed an oil I brought my vehicle in for scheduled maintenance in June 2018. While it was there, I asked if they could look for fluid leaks since I noticed an oily spot in my garage under the vehicle. I also inquired into re-adhering a couple of the characters on the rear emblem that were inadvertently damaged by me. There were some problems: The mileage was incorrect on the paperwork, off by a factor of 10. The price was incorrect on the paperwork, (should have been free). When I questioned the price and mileage, I was automatically assumed to be incorrect instead of the paperwork. When I explained the status, the service writer didn't believe me. Shuttle pickup was three hours early. This is NOT due to the shuttle driver. I saw the service writer write the incorrect time on the paperwork. I even thought it seemed strange, but didn't question it since it might have been an internal protocol to have the vehicle ready three hours early. It was suggested that the fluid leak was air-conditioning drain water instead of the obvious oil that's on my garage floor. The service writer threw the free cafeteria voucher in the trash without offering it to me, then when I asked about it he dismissed my concern stating that I wouldn't have time. I was quoted a price of $500 for the rear emblem. I instead ordered it online from a different dealer on the same day for $58. And more general items: Never received notification of rewards program with the Highlander or 4Runner purchase. XM radio trial wasn't activated in a timely manner with the purchase of the 4Runner, but the expiration of the free trial executed on time. Finance guy (Joe) was very pushy and rude. Signed me up for extended warranty without final confirmation. When I raised these concerns with the service manager, I was told that they would be in contact with me. That was over two weeks ago. More

Excellent. The salesman was a guy named Jack. He was helpful without being overbearing or putting on the hard sell. He just plain knew his stuff. It was a plea The salesman was a guy named Jack. He was helpful without being overbearing or putting on the hard sell. He just plain knew his stuff. It was a pleasure dealing with him. More

An overall good experience Acton Toyota was the best car shopping experience I have ever had. The salesman, Jack Burke, was patient and there was absolutely no pressure no phone Acton Toyota was the best car shopping experience I have ever had. The salesman, Jack Burke, was patient and there was absolutely no pressure no phone calls etc. He spent a lot of time explaining cars features. Was an overall good experience. More

Great experience! As a first time buyer of a car and a recent college graduate, Ken was super helpful and found the perfect car for me. Anyone looking for a clear and e As a first time buyer of a car and a recent college graduate, Ken was super helpful and found the perfect car for me. Anyone looking for a clear and easy going experience should shop at Acton Toyota! More

Happy with new car I've been very happy with the prompt and quality care this dealership has provided my first Toyota over the last 13 years. Based upon that experienc I've been very happy with the prompt and quality care this dealership has provided my first Toyota over the last 13 years. Based upon that experience I choose to purchases my second Toyota at this dealership. The sales department provided the same prompt and quality care for that as well. Jack and Ed were very helpful and made this chore a pleasant experience. More

Efficient, expedient, organized, professional. What more can I say! It's an upscale dealership with staff who are highly organized and proficient in any department. In particular, Garrett Green w What more can I say! It's an upscale dealership with staff who are highly organized and proficient in any department. In particular, Garrett Green went above and beyond his help in choosing the right car, expediting the process with courtesy and professionalism. The dealership itself is state of the art. More

Great Experience from Beginning to End I have purchased too many Toyota's to count. Dependable vehicles, Garrett Green was very patient and thorough with me during the selection and ultimat I have purchased too many Toyota's to count. Dependable vehicles, Garrett Green was very patient and thorough with me during the selection and ultimate purchase of my Rav 4 Limited. He obviously wants his customers to be happy and makes every effort to make that happen. He knows his stuff and is well informed of all aspects of the vehicle as well as options available. He gets a 10 in my book! More

Alex Wheaton is the best sales person ever!! Friends recommended this dealership and Alex Wheaton so we contacted him and he got back to us right away, super responsive not pushy or high pressur Friends recommended this dealership and Alex Wheaton so we contacted him and he got back to us right away, super responsive not pushy or high pressure and he listens and works with you and for you! We bought our Rav4 from Alex in 2016 and almost a year later our Toyota Tacoma. We would never go anywhere else. First time in years of buying cars that we felt like we got a good deal and got to work with someone that we totally trust. We go there for service and he makes a point of looking for us to say hello and make sure we are happy, the dealership is great and Alex is the best. More

Easy, thorough, honest This rating is influenced by my previous experience. I bought a Tacoma back in 2009 from Acton Toyota of Littleton. My experience was so good that t This rating is influenced by my previous experience. I bought a Tacoma back in 2009 from Acton Toyota of Littleton. My experience was so good that time, including service after the purchase, that I didn't hesitate to return when it was time to trade-in that one (with 206,000 miles). This time it was just plain easy. I lucked out that there was a low-mileage used long-bed Tacoma in the right color that had just come in. I had arrived after 7pm on a Thursday, quickly decided I wanted the truck, put down a deposit, left for a long weekend, and returned Monday to close the deal......EASY! More