Acton Toyota of Littleton

I was looking to lease a new car and was happily pleased to have come to Acton Toyota on the day Scott Doherty was working. He was accomodating and friendly and very thorough with showing me the difference to have come to Acton Toyota on the day Scott Doherty was working. He was accomodating and friendly and very thorough with showing me the difference between lease and purchase. I test drove some vehicles (I wanted to switch from sedan to SUV) and in the end decided to lease a 2012 Rav 4. I was never hassled or pushed in to a sale which made me feel much more comfortable. Aside from the price and overall satisfaction with the vehicle, Scott's explanation and assurance of everything with Toyota was what sold me. Very pleased!! Thank you!! More

After having a horrendous experience at Boch Toyota in Norwood, it was nice to get a salesman who is honest. Boch had quoted me a price for a 2012 Toyota Corolla online and would not honor the quote when Norwood, it was nice to get a salesman who is honest. Boch had quoted me a price for a 2012 Toyota Corolla online and would not honor the quote when I went to test drive the car. Coincidently, a relative was buying a car from Steve Jensen of Toyota of Littleton, who indicated from the start that Boch would not be able to match the deal. I didn't believe him at first, because I trusted the online conversation; however, in the end, Steve was right about the deceptive advertising and we bought a car from him. More

I think Acton Toyota is the best dealership that I have ever shopped at. You could actually eat off the floor of the service bays. The first thing I look at when I visit a car dealership is the service dep ever shopped at. You could actually eat off the floor of the service bays. The first thing I look at when I visit a car dealership is the service department. If it is exceptionally clean and uncluttered then they really care about their customers. I would recommend Action Toyota to everyone I know. Thank you, Gregg Ferriere More

Being a world wide sales trainer for 13 years, I believe that in all sales transactions their are bumps in the negotiation process. Glenn Hoffman, the assistant Sales Manager, at Acton Toyota of Littlet that in all sales transactions their are bumps in the negotiation process. Glenn Hoffman, the assistant Sales Manager, at Acton Toyota of Littleton, is an extraordinary individual with a keen understanding of the car selling business, a passion for customer satisfaction, a dedication to decisive action to make the sales transaction successful, and an active member of the community's little league program. In my opinion, he is a service oriented person. Maryanne Shannon is the quintessential sales person, who understands the intricacies of the sales process and has outstanding product knowledge. She is candid, straight forward in her approach to customer satisfaction, and is dedicated to establishing a win-win business relationship. I have found these two people at Acton Toyota of Littleton to be professional and competent in the sales process. -- that is why I purchased a new car from them, and in retrospect, am happy about the purchase! More

This is the second car we have purchased through John Bohr at Acton Toyota and both times were a real pleasure. John was very responsive to our needs and even made the buying process fun. There was no Bohr at Acton Toyota and both times were a real pleasure. John was very responsive to our needs and even made the buying process fun. There was no pressure to buy which was definitely the best way to handle us. Overall we have been extremely pleased with our relationship with Acton Toyota and certainly plan on continuing to rely on them for all our car needs. More

We purchased a 2008 Toyota Prius and a 2012 Toyota Sienna from Acton Toyota. My husband purchased the Sienna for me as a surprise holiday gift. Gregg McHugh worked tirelessly with my husband from beginning from Acton Toyota. My husband purchased the Sienna for me as a surprise holiday gift. Gregg McHugh worked tirelessly with my husband from beginning to end to make the purchasing experience an enjoyable one. He reviewed all the optional features in a stress-free manner and did not place any pressure on him during the process. Gregg was able to get us the financing we needed to "seal the deal". As it was a surprise Christmas gift for me, Gregg delivered the car late on Christmas Eve and worked so hard to keep the purchase a secret. We were so surprised that Gregg would do this on a special holiday, taking time away from his own family to do so. Even though Gregg reviewed the car's feautures with my husband upon purchase, he spent a great deal of time with me 5 months later to review the same features. This kind of customer service is not rare or unusual at Acton Toyota. There is NO comparing other dealerships to Acton Toyota. It is very clear that customer service is their top priority. The showrooms, service area, waiting rooms, etc are spotless and use technology to ensure that patrons have a quick and enjoyable experience. We would buy more Toyotas in the future, just for the wonderful customer service that Acton Toyota offers long after the vehicle is purchased. More

I’m a returning customer, with very good, past, vehicle service experience at Acton Toyota dealership. Buying a new family car is always a difficult decision… Acton Toyota of Littleton made it easy with service experience at Acton Toyota dealership. Buying a new family car is always a difficult decision… Acton Toyota of Littleton made it easy with their honest, caring and very professional service. On-line car selection and loan application – easy clicks, a very quick response from sales representative, smooth process, all questions answered and my technical requests and financing needs are met in a most satisfying manner. Looking forward to meet them again for a car service and definitely would recommend to everyone. More

Bob contacted me after I had inquired about a Van via internet. He was polite, professional and flexible with my time constraints. After meeting him at the dealership he allowed my wife and I to test dri internet. He was polite, professional and flexible with my time constraints. After meeting him at the dealership he allowed my wife and I to test drive the vehicle with no questions asked. The relaxed atmosphere really made the car buying experience easy. Bob and Steve worked with me to give me the best price for my budget. I would encourage anyone looking to buy a new vehicle to check out Acton Toyota where you'll be treated like a customer not a $$ sign and they even fill the gas tank when you pick the vehicle up! (something the last dealership failed to do) Thanks Acton Toyota and Bob Gaudet for helping us find our new vehicle. More

We found our Toyota Sienna online after an extensive search (including other dealerships and private sellers). Acton Toyota's price appeared to be competitive so we scheduled an appt. When we arrived, t search (including other dealerships and private sellers). Acton Toyota's price appeared to be competitive so we scheduled an appt. When we arrived, the car was ready for a test drive. We appreciated being able to drive the car by ourselves so we could talk candidly. The price was already significantly below book value but they also gave us a very fair trade-in for our '98 vehicle with 263,000 miles on it!! We liked Bob's friendly yet to-the-point approach. Frank answered all our financial questions simply and clearly. The out-of-state delivery process and plate transfer went very smoothly. Norm was even prepared with tools to transfer plates! After owning the car for a week, we had a question about a mechanical function - which was repaired quickly, no questions asked, and covered under the 30-day warranty. Overall, we were very pleased with the total experience and have already recommended Acton Toyota to several friends. They will be first on our list when we are ready for our next vehicle! More

During the first week of ownership, we brought our 2005 Sienna in for warranty service after hearing a "weird sound" in the dash. I was impressed with the check-in system and personal attention I received. Sienna in for warranty service after hearing a "weird sound" in the dash. I was impressed with the check-in system and personal attention I received. I was greeted as I pulled in, the car was analyzed and they persisted in searching until the problem was identified! While sitting and waiting for the diagnostics (in an awesome waiting room w/WiFi, coffee, comfy chairs!), Steve kept me regularly updated on their progress. I was given a loaner as the part was not available same-day (a new Prius - Woo!Hoo!). When I went to sign the loaner out, the paperwork had already been done, Katie walked me to the car and off I went. Not only did Tony find and fix the problem in the Sienna, but also repaired another minor issue. Tony took the time to explain everything that had been repaired to me - and it was all under warranty! I'm a happy Toyota owner! More