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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

October 12, 2021

It’s great service. They do a great job . Just a little bit pricey for me More

by Mikevigliotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Mikevigliotta responded

N/a

October 11, 2021

I got an appointment in a timely manner, I was greeted in a friendly and professional manner, I was in and out in an hour. Neil did a great job . More

by ltclaude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
Oct 15, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to leave this nice review! We appreciate the support!

October 09, 2021

Been dealing with Acton Toyota since 2008, Always a top notch dealer with customer satisfaction main focus. More

by WMJHANDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wellington Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Hoffman, Steve Jensen
Oct 15, 2021 -

Acton Toyota of Littleton responded

Thanks for coming back! We hope to see you again soon.

October 09, 2021

I am very happy with my experience at Acton Toyota of Littleton. Brian Doney was a pleasure to work with. You can tell that he enjoys what he does and is very good at it and it shows. More

by merlot58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Doney
Oct 15, 2021 -

Acton Toyota of Littleton responded

Thank you so much for the kind words and review!

October 09, 2021

Neil Swartz is always a pleasure to work with. 21 years and 5 vehicles later, Acton toyota is still my dealership More

by bob.lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Swartz
Oct 15, 2021 -

Acton Toyota of Littleton responded

Thank you for the kind words and 5 star rating!

October 09, 2021

Wonderful service department. I like that they always explain things to me, as I am not knowledgeable about cars. I also like their efficiency and pleasant attitude, and they have a clean and comfortabl More

by mmcervi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
Oct 15, 2021 -

Acton Toyota of Littleton responded

Thank you for the kind words and 5 star review!

October 09, 2021

I had the pleasure of working with Steve Kiviat to get me into a new car earlier this year. Being a young female & not knowing much about cars or even how the whole leasing process worked I figured it would More

by oliviatorres1313
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kiviat
Oct 15, 2021 -

Acton Toyota of Littleton responded

Olivia, thank you so much for taking the time to write this review! We really appreciate the support!

October 07, 2021

Have been dealing with Acton Toyota Sales & Service for over 10 years and have been impressed by their customer service until my last visit. I went in for an oil change and inspection sticker only to be c More

by john.clancy77
Recommend Dealer
No
Employees Worked With
Acton Toyota Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Acton Toyota of Littleton responded

John, I apologize for the level of service we provided. I can assure you this is not a reflection of how we do business, and we will work to rectify internally, with the intent of giving you a much improved experience. If there is anything else we can do to rectify the situation, please give me a call. Rob Sullivan Service Manager (978) 263-4049 Acton Toyota

October 06, 2021

It used to be quite a bit better I couldn’t stop raving about it but they had to cut back on so many nice things such as the best coffee and something nice to go with it . also they used to give you comple More

by Mike S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Acton Toyota of Littleton responded

We always appreciate great feedback from our customers! Thank you for writing this review.

October 06, 2021

Leo Ferreira was very nice to work with.Finance manager Leo Ferreira was very nice to work with. Finance manager was not pleasant to talk with. My husband reads consumer reports, manager was too pushy with More

by Pumpkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Ferreira 5 stars
Oct 07, 2021 -

Acton Toyota of Littleton responded

Thank you for the feedback! We appreciate you coming to our dealership.

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