
Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Acton Toyota has absolutely first class customer service. It is by far above and beyond any other I know about it. It exceeds any expectation I would have for car maintenance service. Gold standard. Top n It is by far above and beyond any other I know about it. It exceeds any expectation I would have for car maintenance service. Gold standard. Top notch. Always a very positive experience. THANK YOU for getting it so right. Upon arriving, it is obvious where you need to go, you get escorted to someone who will promptly help you, the waiting room has wifi, they keep you well informed, and do good work. More
A year ago, I purchased a 2010 Toyota Corolla at Acton Toyota of Littleton, MA. I was extremely happy with the service (over and above what I thought I would experience). I had it inspected recently--the Toyota of Littleton, MA. I was extremely happy with the service (over and above what I thought I would experience). I had it inspected recently--the time went quickly, the complimentary meal was outstanding and the entire atmosphere was fantastic. I would highly recommend this particular Toyota Dealership to any and everyone. Thank You! Maureen E. Minihane More
Great to be back to the dealer with same sales approach and customer care I have never seen exceeded in any other places. Ken is our 2nd partner in this new purchase and we got the same consistent relaxed and customer care I have never seen exceeded in any other places. Ken is our 2nd partner in this new purchase and we got the same consistent relaxed selling environment when we last purchased our first Sienna van two years ago from the same dealer. We felt taken-cared off, with honest-to-goodness straight selling. In summary, another great buying experience. More
I started my car search at Acton Toyota on the recommendation of collegues. I was up front with the salesperson that I would be checking with another dealership to cross reference prices and avai recommendation of collegues. I was up front with the salesperson that I would be checking with another dealership to cross reference prices and availability for the Prius I was looking for. I knew what my trade was worth from Kelley Blue Book...the sales manager wanted to "do right" by giving me $85.00 more than my pay off balance. This was $600 less than the "poor" condition value ....my car is in excellent condition. This was the first red flag for me.....but I let them show me what they had on their lot...only red and silver. I really wanted a gray car. Both the sales manager and the salesman looked at the "entire Northest inventory...as far as Manhattan, and couldn't find any gray Prius available." Both salesmen told me that "Toyota of Keene does not have a gray Prius on the lot". The first car I was shown when I arrived at Toyota of Keene was a gray Prius, with a sunroof and navigation system. They gave me $1400 more for my trade than the "do right" offer from Acton. Lying to customers to keep them at your dealership, offering them less than market value for their trade-ins and encouraging them to purchase what they have instead of what the customer wants is a terrible way to do business. Acton Toyota had every opportunity to do the right thing by this eager, educated customer. They failed miserably. More
My wife and I have, through the years, bought several different makes of cars and trucks. Without a dought we were greatly surprised at the ease with which we were able to complete our deal at Acton Toyo different makes of cars and trucks. Without a dought we were greatly surprised at the ease with which we were able to complete our deal at Acton Toyota. Both the salesman (John Bernard) and the sales manager ( Joe Toci) were excellent in their helping us to first, select the truck we were looking for, and then helping us through the process of the sale. Both took a great deal of time explaining all of the features of the truck and the sales process. We could not have been happier and are exstatic with the truck. Bruce & Judy Cote More
Purchased a Certified 2007 Toyota Avalon Ltd. Great experience all around with all requests/issues dealt with in a timely and professional manner. Gregg Mchugh was our salesman and he was very accommod experience all around with all requests/issues dealt with in a timely and professional manner. Gregg Mchugh was our salesman and he was very accommodating. I went out to test drive the vehicle and with the dealership a half hour a way Gregg was nice enough to deliver the car to our home for my wife to test drive the next day. With two young children at home it was a nice touch. The dealership itself is amazing, beautiful facility with comfortable waiting areas with complimentary food and drinks and even a place to get a workout while waiting for service. With the combination of Toyota's quality and salesman like Gregg on staff, Acton Toyota can count on a repeat customer the next time we are in the market. More
I am now a third time very satisfied customer at Acton Toyota. I have enjoyed working with John Bernard over the purchase of all three of my vehicles. I appreciate the personal touch that John offers. Toyota. I have enjoyed working with John Bernard over the purchase of all three of my vehicles. I appreciate the personal touch that John offers. He is patient, obliging, sincere and helpful. I feel that the service offered at Acton Toyota is above and beyond. Everyone at the dealership is pleasant and helpful. It is a great atmosphere to be a part of. I recommend your dealership to everyone. More
I felt that I got not only a fair deal but a really good deal. There was no pushing and shoving on price, we talked about it, came to agreement, and it was done. There were no last minute surprises. No game deal. There was no pushing and shoving on price, we talked about it, came to agreement, and it was done. There were no last minute surprises. No games by the salesperson or finance manager to add costs. No unpleasantness at all. I have purchased from this dealer before and will be back - but hopefully not too soon. More
Tomas was very friendly and knowledgeable about the new Toyota Tacoma that I was interested in buying. He answered all of my questions and helped me get a great deal on my new Tacoma. He is a real asset Toyota Tacoma that I was interested in buying. He answered all of my questions and helped me get a great deal on my new Tacoma. He is a real asset to Acton Toyota and an overall excellent sales consultant. Tony from Gardner! More
My husband and I enjoyed this dealership very much. Maryanne put us at ease about leasing a new vehicle, and Keith (the finance guy) was unlike any financial representative we've ever dealt with. He m Maryanne put us at ease about leasing a new vehicle, and Keith (the finance guy) was unlike any financial representative we've ever dealt with. He made the deal happen and quickly. We do feel badly that we made the employees stay well past the 4:00 pm closing time on a Sunday, but they were very gracious and never, ever made us feel like we were putting them out. We have yet to have service on our new Rav4, but we love it...love it....love it. This dealership is well worth the 30 minute or so ride we have. I will and have recommended it. More