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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

March 07, 2011

Acton Toyota has absolutely first class customer service. It is by far above and beyond any other I know about it. It exceeds any expectation I would have for car maintenance service. Gold standard. Top n More

by lissssa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : don't know
March 06, 2011

A year ago, I purchased a 2010 Toyota Corolla at Acton Toyota of Littleton, MA. I was extremely happy with the service (over and above what I thought I would experience). I had it inspected recently--the More

by Maureen E. Minihane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A. Michael Hills, Dave Anderson
March 05, 2011

Great to be back to the dealer with same sales approach and customer care I have never seen exceeded in any other places. Ken is our 2nd partner in this new purchase and we got the same consistent relaxed More

by JFBARCINAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hsu; Kevin Townsend, Ken Hsu
March 05, 2011

I started my car search at Acton Toyota on the recommendation of collegues. I was up front with the salesperson that I would be checking with another dealership to cross reference prices and avai More

by yonnadoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Byron, Shawnee
Mar 19, 2011 -

Acton Toyota of Littleton responded

All of us at Acton Toyota, particularly Byron and Shawnee, would like to apologize to you for the poor experience you unfortunately had at Acton Toyota. I hope and trust the sincerity of this apology was communicated well during Shawnee’s phone conversation with you. Moreover, I hope and trust Shawnee was able to rectify the misunderstandings surrounding the trade value and Prius availability issues. Acton Toyota is pleased to know you found the Prius you desired. We hope it serves you well for many good years and miles to come. Should you wish to speak with any further at our store please do not hesitate to contact Shawnee, Bryon and/or me. Respectfully, Ben Koller Internet Sales Manager 978-431-5867

March 04, 2011

My wife and I have, through the years, bought several different makes of cars and trucks. Without a dought we were greatly surprised at the ease with which we were able to complete our deal at Acton Toyo More

by Bhootie44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bernard
March 04, 2011

Purchased a Certified 2007 Toyota Avalon Ltd. Great experience all around with all requests/issues dealt with in a timely and professional manner. Gregg Mchugh was our salesman and he was very accommod More

by shinpad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Mcugh
March 04, 2011

I am now a third time very satisfied customer at Acton Toyota. I have enjoyed working with John Bernard over the purchase of all three of my vehicles. I appreciate the personal touch that John offers. More

by cpappi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bernard
March 04, 2011

I felt that I got not only a fair deal but a really good deal. There was no pushing and shoving on price, we talked about it, came to agreement, and it was done. There were no last minute surprises. No game More

by philsartori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg McHugh
March 03, 2011

Tomas was very friendly and knowledgeable about the new Toyota Tacoma that I was interested in buying. He answered all of my questions and helped me get a great deal on my new Tacoma. He is a real asset More

by tasmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Revetria
March 03, 2011

My husband and I enjoyed this dealership very much. Maryanne put us at ease about leasing a new vehicle, and Keith (the finance guy) was unlike any financial representative we've ever dealt with. He m More

by Thymezup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryanne Shannon, Maryanne Shannon
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